Alejandro Banegas
San Antonio
Summary
Professional driver adept at maintaining high standards and achieving results. Extensive experience in transportation logistics and vehicle upkeep, ensuring seamless operations. Strong focus on team collaboration and adaptability to changing needs, with excellent navigational skills and customer service orientation.
Overview
10
10
years of professional experience
Work History
Driver
VIA
12.2022 - Current
- Increased customer loyalty with excellent communication skills and a professional demeanor.
- Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.
- Developed strong relationships with repeat clientele through consistent quality service.
- Delivered superior customer service by addressing any concerns or complaints promptly and professionally.
- Communicated professionally with dispatchers to update them on location, availability, or delays during shifts.
- Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
Correctional Officer
Military
12.2018 - 12.2022
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
Sales Associate
Bed Bath & Beyond
03.2016 - 10.2018
- Built relationships with customers to encourage repeat business.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Communication with customers professionally and proactively to provide product information and advice.
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
Day Park Host
Aquatica
05.2015 - 10.2015
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Remained focused, calm and professional during peak rush hours.
Education
Earl Warren
San Antonio, TXSkills
- New Hire Training
- Team Collaboration
- Communication
- Training and development
- Conflict resolution
- MS Office and Windows proficiency
- Risk management
- Time management
Timeline
Driver
VIA
12.2022 - Current
Correctional Officer
Military
12.2018 - 12.2022
Sales Associate
Bed Bath & Beyond
03.2016 - 10.2018
Day Park Host
Aquatica
05.2015 - 10.2015
Earl Warren
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