Alejandro Barajas
Lompoc,CA
Summary
Dependable and courteous team member with 7+ years of experience offering exceptional and prideful customer service with financial management abilities. Trained in hospitality operations and regulations with a demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments.
Overview
7
7
years of professional experience
Work History
Bartender
Marriot International
09.2020 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
Server
Marriott
03.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Banquet Server
Marriott
08.2017 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Education
Associate of Science - Business Administration
Allan Hancock College
Santa Maria, CA06.2024
Skills
- Staff support
- Dining customer service
- Quality Control
- Wine Service
- Bilingual- English and Spanish speaker
- Alcohol awareness
- Beverage preparation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bartender
Marriot International
09.2020 - Current
Server
Marriott
03.2020 - Current
Banquet Server
Marriott
08.2017 - Current
Associate of Science - Business Administration
Allan Hancock College