Alejandro Betancourt
Fort Myers,FL
Summary
With my years in different fields dealing with customers in many different situations/issues, I have developed many great conflict resolution and troubleshooting skills. Being able to work under pressure and on a timeline has come easy to me, after ten plus years working.
Overview
11
11
years of professional experience
Work History
Sales Broker
TQL
06.2021 - 01.2022
- Developed and implemented sales strategies to increase revenue.
- Collaborated with my team lead to streamline customers request/finding transport for goods in an adequate time/price.
- Managed key accounts by consistently delivering value-added services that strengthened relationships and ensured long-term business partnerships.
LEAD TECHNICIAN/SALES ASSOCIATE
Disaster Plus
06.2019 - 05.2021
- Responsible for day to day jobs, dealing with customers, finding out insurance policies, and completing the work necessary.
- Spoke with customers pertaining to billing/issues
Sales- Marketing- Lead Tech
ARAY TEXTILES
08.2014 - 06.2019
- Responsible for going into homes, sorting through salvageable and non-salvageable soft-goods while working closely with homeowners
- Progressed to a marketing position; creating an expansive outreach towards restoration affiliates and customers.
- Hosted lunch-ins and workshops while promoting the company and brand (NEXUS).
Lead Server
THE GABLES- RETIREMENT COMMUNITY
09.2010 - 08.2012
- Responsible for resident's orders, labor, and in home care.
Education
Bachelor of Science -
FLAGLER COLLEGE
Saint Augustine, FL05.2017
General Education -
GUILFORD HIGH SCHOOL
Guilford, CT05.2012
Early College Program - AP Western Civilizations
University of Connecticut
Guilford CT05.2012
Saturday Seminar - Computer And Information Sciences
Yale University
New Haven, CT12.2010
Skills
- Strong leadership skills among team members
- Ability to solve and resolve problems quickly and efficiently under duress
- Team member who is able to work together to accomplish goals and tasks
- Strong focus on customer service and their needs
Personal Information
Title: GUILFORD FOUNDATION The Carl A. Ballestracci Jr. Humanitarian Award
Languages
Spanish
Elementary
Timeline
Sales Broker
TQL
06.2021 - 01.2022
LEAD TECHNICIAN/SALES ASSOCIATE
Disaster Plus
06.2019 - 05.2021
Sales- Marketing- Lead Tech
ARAY TEXTILES
08.2014 - 06.2019
Lead Server
THE GABLES- RETIREMENT COMMUNITY
09.2010 - 08.2012
Bachelor of Science -
FLAGLER COLLEGE
General Education -
GUILFORD HIGH SCHOOL
Early College Program - AP Western Civilizations
University of Connecticut
Saturday Seminar - Computer And Information Sciences
Yale University