ALEJANDRO CANADY
TRANSPORTATION
ANTIOCH,California
Summary
Friendly and enthusiastic Driver bringing over 8 years of experience operating various passenger vehicles. Safety-focused with personable demeanor and helpful approach to passenger questions and issues. Accustomed to collecting fares, inspecting vehicles and completing basic repairs. Proficient and hardworking Transportation professional well-versed in area attractions and available amenities. Adept at accurately logging fuel costs and diligently reporting incidents. Current California license with clean driving record.
- Friendly and enthusiastic Shuttle Driver bringing [Number] years of experience operating various passenger vehicles. Safety-focused with personable demeanor and helpful approach to passenger questions and issues. Accustomed to collecting fares, inspecting vehicles and completing basic repairs.
Overview
41
41
years of professional experience
3
3
Certification
Work History
Transit Bus Operator
AC Transit
Hayward, CA
12.2013 - Current
- Transported customers to and from East Bay to South Bay area regions
- Operated with safety and skill to avoid accidents and delays.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Provided passenger assistance, collected fares and offered schedule and route information.
Motor Coach Operator
Veolia Transportation
South San Francisco, CA
08.2008 - 12.2013
- Conducted pre-trip inspections of bus for safe operation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Maintained California driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
- Assisted over 40 passengers including with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Support Staff Manager (Driver Safety)
Department Of Motor Vehicles
Oakland, CA
06.2010 - 08.2012
- Managing support staff responsible for handlings legal and confidential (secure) records regarding driver license review and legal hearings .
- Assist in requesting vital and confidential documents from law enforcement for case preparation for hearing officers and attorneys.
- Conduct weekly staff meetings to ensure resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to executive office.
- Evaluated and monitor employee performance on daily basis, coaching and training 12 member staff, while increasing quality of work and employee motivation.
- Provide and review annual performance reviews to staff.
TELEPHONE SERVICE CENTER MANAGER
Department Of Motor Vehicles
Oakland, CA
02.1996 - 06.2010
- Monitor daily service and performance to ensure excellent customer service.
- Trained 15 + staff members on company policies and procedures center expectations.
- Implemented new training and mentoring for new / seasoned employees on Telephone Customer Service.
- Prepare and conduct weekly meetings with staff
- Troubleshoot computer and phone equipment issues
- Performed annual performance reviews to staff
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Motor Coach Operator
Lucky Tours & Travels
San Francisco, CA
04.1997 - 05.2008
- Conducted pre-trip inspections of bus for safe operation.
- Transported 40 + passengers safely along prescribed routes according to tight schedules.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Maintained California driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
- Self chain tires during winter season trips to Reno/ Sparks, NV
Education
High School Diploma -
JOHN F KENNEDY HIGH SCHOOL
Richmond, CA06.1987
Skills
- Tires and Brakes Inspections
- Traffic Laws and Regulations
- Equipment Inspection
- Customer Relationships
- Passenger Safety
- Safe Driving Practices
Certification
Employee of the Month
1 certificate with AC Transit
2 certificates with Veolia Transportation
Timeline
Transit Bus Operator
AC Transit
12.2013 - Current
Support Staff Manager (Driver Safety)
Department Of Motor Vehicles
06.2010 - 08.2012
Motor Coach Operator
Veolia Transportation
08.2008 - 12.2013
Motor Coach Operator
Lucky Tours & Travels
04.1997 - 05.2008
TELEPHONE SERVICE CENTER MANAGER
Department Of Motor Vehicles
02.1996 - 06.2010
High School Diploma -
JOHN F KENNEDY HIGH SCHOOL
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