Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
Oversaw inventory management activities including ordering supplies as needed.
Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
Resolved conflicts among team members by mediating disputes and proposing solutions that both parties could agree upon.
Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
Hired and onboarded team members to meet immediate and expected demand.
Monitored team progress towards achieving milestones set forth in project plans.
Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
Engaged with existing and potential clients to gain insight into needs.
Delegated work to staff, setting priorities and goals.
SKILL LABOR
RIGHT TOUCH PLUMBING LLC
Miami, FL
01.2016 - Current
Assisted [Job Title] with fitting of pipes after careful measuring and cutting.
Utilized different plumbing tools and drain cleaners to properly unclog sinks and toilets.
Tested pipe systems and fixtures for leaks.
Cleaned up work area after completing repairs and installations.
Provided assistance to journeyman plumbers during complex repairs and installations.
Assisted craft workers from other trades and shops on variety of projects.
Filled piping systems with water and air to test for leaks.