Alejandro Chavez
Ames,IA
Summary
Practiced at skip tracing
Maintained customer relationships
Reduced overdue balances
Patience and persuasive communication
Payment acceptance and training
Enhancing team productivity and customer satisfaction.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Debt Collector
Biehl & Biehl
07.2024 - 08.2024
- Collected on delinquent accounts to reduce overdue balances.
- Resolved customer disputes and disagreements
- Educated debtors about repayment options
- Developed strong relationships with consumers
Head Cashier
Hobby Lobby
10.2022 - 06.2024
- Maintained a clean and organized work area
- Mentored new cashiers, providing training
- Helped customers complete purchases, and locate items
- Handled customer concerns with professionalism and empathy.
Education
Iowa State University
Ames, IA 08.2024 - 05.2028
High School Diploma -
Grayslake North High School
Grayslake, IL05.2024
Skills
Skip tracing techniques
Patience and Persistence
Goal-oriented mindset
Call center experience
Payment Acceptance
Persuasion techniques
Timeline
Iowa State University
08.2024 - 05.2028
Debt Collector
Biehl & Biehl
07.2024 - 08.2024
Head Cashier
Hobby Lobby
10.2022 - 06.2024
High School Diploma -
Grayslake North High School
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