Alejandro Chusan
Middletown,NY
Summary
Communicative Police Officer successful at developing positive relationships with colleagues and citizens. Approaches each situation with alertness, compassion and concern. Continually followed procedures to maintain safety, documentation and meet legal requirements. Dynamic and results-driven professional with extensive experience in restaurant district management. Proven track record of overseeing multiple restaurant locations, driving operational excellence, and enhancing customer satisfaction. Highly skilled in team leadership, strategic planning, and community engagement. Adept at problem-solving, conflict resolution, and maintaining high standards of performance in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Police Officer
Metropolitan Authority of Transportation Police Department
09.2023 - Current
- Enforced laws, enforced rules and regulations of Metro North and Long Island Railroad System, maintained public order, and ensured community safety through proactive patrolling and response to incidents
- Conducted investigations, gathered evidence, and collaborated with other law enforcement agencies to solve crimes
- Engaged with community members to build trust and foster positive relationships between police department and commuters
- Responded to emergency situations, providing first aid and support to victims, and coordinating with emergency services.
Police Officer
City of New York Police Department
01.2020 - 09.2023
- Enforced laws, maintained public order, and ensured community safety through proactive patrolling and response to incidents
- Conducted investigations, gathered evidence, and collaborated with other law enforcement agencies to solve crimes
- Engaged with community members to build trust and foster positive relationships between police department and residents
- Responded to emergency situations, providing first aid and support to victims, and coordinating with emergency services
- Received commendations for bravery, quick thinking, and dedication to public service.
Group Manager ( In Training )
Pret A Manger
10.2019 - 01.2020
- Oversee operations of 3 restaurant locations, ensuring compliance with company standards and achievement of performance targets
- Lead and mentor team of restaurant managers, fostering culture of excellence and continuous improvement
- Develop and implement strategic plans to drive sales growth, enhance customer experience, and optimize operational efficiency
- Conduct regular audits and performance evaluations, identifying areas for improvement and implementing corrective actions
- Collaborate with marketing and corporate teams to develop and execute promotional campaigns and community engagement initiatives
- Successfully reduced operational costs by 15% through effective resource management and process optimization.
Restaurant Manager
Pret A Manger
01.2018 - 10.2019
- Managed daily operations of high-volume restaurant, ensuring seamless service delivery and customer satisfaction
- Trained and supervised team of 30+ staff members, promoting positive work environment and high levels of employee engagement
- Developed and implemented operational policies and procedures, resulting in improved efficiency and consistency
- Oversaw inventory management, procurement, and vendor relations, maintaining optimal stock levels and cost control
- Achieved 20% increase in annual sales through effective marketing strategies and exceptional customer service.
Education
Associate Degree in Criminal Justice -
BMCC
New York, NYSkills
- Leadership and Team Management
- Strategic Planning and Execution
- Customer Service Excellence
- Conflict Resolution and Problem-Solving
- Public Safety and Emergency Response
- Report Writing
- Conflict de-escalation
- Relationship building and management
- De-Escalation Techniques
- Crisis intervention and deescalation
- Risk Mitigation
- Safety improvements
- Legal Compliance
- Crime prevention models
- Decision-Making
- Critical Thinking
- First Aid
- Public Safety
- Investigative Reports
- Suspicious Activity Monitoring
- Planning and coordination
Certification
- Food Handler Certification
- Basic Law Enforcement Training (BLET)
- First Aid and CPR Certification
References Available
True
Locations
Middletown, NY
Volunteer Experience
Volunteer with local community outreach programs
Timeline
Police Officer
Metropolitan Authority of Transportation Police Department
09.2023 - Current
Police Officer
City of New York Police Department
01.2020 - 09.2023
Group Manager ( In Training )
Pret A Manger
10.2019 - 01.2020
Restaurant Manager
Pret A Manger
01.2018 - 10.2019
Associate Degree in Criminal Justice -
BMCC
- Food Handler Certification
- Basic Law Enforcement Training (BLET)
- First Aid and CPR Certification
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