Alejandro Colon
New Britain
Summary
Dynamic Sales Associate with a proven track record, excelling in customer service and problem-solving. Enhanced customer satisfaction through exceptional service and strategic merchandising, fostering loyalty and repeat business. Skilled in teamwork and efficient transaction processing, consistently contributing to sales targets and a positive shopping experience.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Sams Club Distribution
11.2024 - 03.2025
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Retail Sales Associate
Dicks Sporting Goods Distribution Center
01.2024 - 11.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Education
Satelite Careers Aacademy
New Britain, CTSkills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Customer assistance
- Cash handling
- Reliability and punctuality
- Store opening and closing
- Product knowledge
- Cash register operation
- Professional appearance
- Relationship building
- Store maintenance
Timeline
Retail Sales Associate
Sams Club Distribution
11.2024 - 03.2025
Retail Sales Associate
Dicks Sporting Goods Distribution Center
01.2024 - 11.2024
Satelite Careers Aacademy
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