Alejandro Cruz
Newport Beach,CA
Summary
Hardworking Server/Sales associate with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Sevilla Restaurant
Costa Mesa, CA
10.2022 - 12.2023
- Trained new employees to perform duties.
- Greeted customers, answered questions and recommended specials to increase profits.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Operated POS terminals to input orders, split bills and calculate totals.
Server
Naples Ristorante E Pizzeria
Anaheim, CA
01.2022 - 12.2022
- Knowledge of food safety, health codes, and regulations
- Ability to work in a fast-paced environment
- Understanding of customer service principles
- Excellent communication skills
- Attention to detail
Barback/Food Runner
Mastros Restaurants
San Francisco, CA
10.2019 - 08.2021
- Strong organizational skills
- Highly motivated and reliable team player
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Coordinated the kitchen service flow of orders.
Internship Student
Backroads
San Francisco, CA
05.2019 - 07.2020
- Learn the ins and outs of sales and operations in the travel industry.
- Support our team with administrative tasks, learn sales techniques, and contribute to process improvement.
- Assist with customer inquiries
- thrive in collaborative environments and bring a positive attitude to every task.
Education
Associate of Science - Computer Science
Orange Coast College
Costa Mesa, CASkills
- Spanish Fluency
- Point of Sale (POS) System Operations
- Interpersonal Communication
- Customer Relations Understanding
- High-Volume Dining
- Microsoft Certification
Certification
- Food Handling Certification
- Alcohol Certification
- Excel Certified
Languages
Spanish
Professional
Computer Science Certification in progress
- JAVA
- PYTHON
- C++
Timeline
Server
Sevilla Restaurant
10.2022 - 12.2023
Server
Naples Ristorante E Pizzeria
01.2022 - 12.2022
Barback/Food Runner
Mastros Restaurants
10.2019 - 08.2021
Internship Student
Backroads
05.2019 - 07.2020
Associate of Science - Computer Science
Orange Coast College
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