Alejandro Diaz
Orlando,FL
Summary
Professional with strong background in Mortgage Servicing. . Known for collaborative teamwork and adaptability, ensuring seamless operations and successful outcomes. Skilled in data analysis and client relationship management, with focus on delivering precise and timely solutions.
Overview
15
15
years of professional experience
Work History
Loan Analyst I
Nationstar/Mr Cooper
06.2021 - Current
- Ensured compliance with regulatory standards by diligently reviewing documentation and loan data.
- Managed a diverse portfolio of loans while consistently adhering to established company guidelines and policies.
- Participated in ongoing training programs to stay current on industry best practices, regulations, and emerging trends in loan analysis.
- Served as liaison between lines of Business and Successor Servicers throughout the entire service release process for seamless coordination of efforts.
- Monitored pipelines to track and log status of loans.
Loan Analyst
Community Loan Servicing
03.2018 - 06.2022
- Managed a diverse portfolio of loans while consistently adhering to established company guidelines and policies.
- Served as liaison between lines of business and Successor Servicers during the entire Service Release process for seamless coordination of efforts.
- Participated in ongoing training programs to stay current on industry best practices, regulations, and emerging trends in loan analysis.
- Ensured compliance with regulatory standards by diligently reviewing documentation and loan data.
Bankruptcy Analyst
Community Loan Servicing
06.2016 - 03.2018
- Developed comprehensive reports on debtor''s financial status for use in court hearings or negotiations with creditors.
- Supported colleagues with caseload management to ensure timely processing of all client matters.
- Conducted thorough financial analysis on debtor''s records to ensure accurate assessment of assets and liabilities.
- Expedited case resolution by effectively prioritizing high-priority tasks and maintaining organized documentation.
- Maintained up-to-date knowledge of evolving bankruptcy laws through ongoing professional development courses.
- Worked directly with legal team and outside contacts.
- Conducted account analysis based on bankruptcy code.
- Filed documents with bankruptcy courts within expected timeframes to prevent delays.
Foreclosure Supervisor
Community Loan Servicing
08.2010 - 06.2016
- Developed training materials and conducted regular workshops for staff members to enhance their knowledge of foreclosure procedures and best practices.
- Updated mortgage and foreclosure databases, verified complete and accessible information and performed periodic analyses and review of data.
- Established strong relationships with external vendors, such as attorneys, real estate agents, and property preservation companies, ensuring timely completion of required services.
- Ensured compliance with federal, state, and local regulations by conducting thorough audits of all foreclosure cases and processes.
- Collaborated with legal counsel to ensure proper handling of complex or contested foreclosures, protecting both company interests and borrower rights.
- Assisted in the development of company policies related to loss mitigation efforts in response to changing industry standards or regulatory requirements.
- Managed a team of specialists to expedite the processing of foreclosures, resulting in reduced backlog and improved customer satisfaction.
- Delivered training and guidance to other team members and verified updates of mortgage policies according to institutional and legal standards.
- Reviewed foreclosure reports for out-of-standard or approaching timelines and addressed inconsistencies.
- Developed strong working relationships with attorney network and foreclosure departments.
Education
Bachelor of Arts - International Relations
Florida International University
Miami, FL06-1989
Skills
- Data analysis
- Customer service
- Document management
- Time management
- Teamwork and collaboration
- Reliability
- Organizational skills
Languages
Spanish
Native or Bilingual
Timeline
Loan Analyst I
Nationstar/Mr Cooper
06.2021 - Current
Loan Analyst
Community Loan Servicing
03.2018 - 06.2022
Bankruptcy Analyst
Community Loan Servicing
06.2016 - 03.2018
Foreclosure Supervisor
Community Loan Servicing
08.2010 - 06.2016
Bachelor of Arts - International Relations
Florida International University
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