ALEJANDRO DOMINGUEZ
Palm Springs,FL
Summary
Professional with experience in providing exceptional service and support. Skilled in customer interaction, problem-solving, and multitasking. Strong focus on team collaboration and flexibility to adapt to changing needs. Known for reliability, effective communication, and achieving results in fast-paced environment.
Overview
2026
2026
years of professional experience
Work History
Monthly Service Associate
Water Concierge Services
2025 - Current
- Coordinated service schedules to optimize resource allocation and enhance customer satisfaction.
- Developed and implemented process improvements, increasing efficiency in service delivery workflows.
- Resolved customer complaints effectively, fostering positive relationships and loyalty to the brand.
- Analyzed feedback data to identify trends and inform strategic decisions for service enhancements.
Supervisor/FOOD AND BEVERAGE ATTENDANT
THE BREAKERS PALM BEACH
01.2021 - 01.2025
- Barista
- Food Prep
- Retail Experience
- Stockroom maintenance
- Assisted multiple other stores within the retail department.
- Supervised daily operations, ensuring compliance with safety protocols and operational standards.
- Trained and mentored new staff, fostering a collaborative team environment.
- Implemented process improvements, reducing downtime and enhancing overall performance.
- Developed training materials to enhance employee performance and knowledge retention.
CUSTOMER SERVICE
PUBLIX
01.2020 - 01.2020
- Bagger
- Retrieved Shopping carts.
- Provided customers with premium level service.
- Maintained a clean work area during a worldwide Epidemic.
Education
Bachelors Degree - Business Administration, Minor in Hospitality
Florida Atlantic University
Boynton Beach11-2026
AA DEGREE - Business Administration
Palm Beach State College
Lake Worth, FL01.2023
HIGH SCHOOL - Hospitality And Tourism Management
FOREST HILL COMMUNITY HIGH SCHOOL
West Palm Beach, FL01.2020
Skills
- Bilingual, Communication skills, Multitasking
- Complaint handling
- Stock replenishment
- POS experience
- Leadership, Social, Team Worker
- Time Management, Initiative
- Microsoft Office
- Customer support
Timeline
Supervisor/FOOD AND BEVERAGE ATTENDANT
THE BREAKERS PALM BEACH
01.2021 - 01.2025
CUSTOMER SERVICE
PUBLIX
01.2020 - 01.2020
Monthly Service Associate
Water Concierge Services
2025 - Current
Bachelors Degree - Business Administration, Minor in Hospitality
Florida Atlantic University
AA DEGREE - Business Administration
Palm Beach State College
HIGH SCHOOL - Hospitality And Tourism Management
FOREST HILL COMMUNITY HIGH SCHOOL