Alejandro Garcia

● Ensures compliance with chipotle policies & procedures, safety, regulations, and standards

● Process and handle daily cash flow through our restaurant

● Approaching customers in a friendly, helpful, and informative manner

● Providing information on customer questions and supporting staff with any knowledge regarding regulations and procedures

● Selling and up-selling products within the restaurant

● Providing outstanding customer service

● Safe deposits and POS register

● Creating an inviting environment where guest look forward to coming back

● Responsibility for all FOH facilities and staff

● Demonstrate a courteous, pleasant, self-motivated, and dependable behavior.

• Maintaining a professional environment in both appearance and conduct
• Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
• Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.

• Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
• Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
• Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
• Recorded inventory sales into organization's weekly income report.
• Trained new employees in specific job requirements.
• Applied customer feedback to develop process improvements and support long-term business needs.