Desired Job Title
Visitor Experience Associate Museum GuideWork Type
Full TimeLocation Preference
On-SiteRemoteLocation: Lake Worth, FL, US
Open to relocation: No
Open To Work
Alejandro Garcia Hernandez
Lake Worth,FL
Work Preference
Summary
Bilingual professional with strong customer service skills. Experienced in enhancing visitor experiences and supporting art-focused events. Committed to fostering welcoming environments and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Visitor Experience Associate
Norton Museum Of Art
West Palm Beach, Florida
04.2024 - Current
- Utilized Altru system daily to provide museum admission, manage event reservations, and assist members and non-members with event registration.
- Ensured welcoming visitor experience by supporting daily museum operations.
- Collaborated with multiple departments to facilitate successful event execution.
- Assisted customers with selecting items and answering questions about products.
Museum Guide
Norton Museum of art
West Palm Beach, Florida
10.2023 - 03.2024
- Engaged audiences through interactive presentations, fostering appreciation for diverse artworks.
- Provided context and background history for observed artworks, enhancing visitor engagement and understanding.
- Trained to provide bilingual information to visitors on select special exhibitions in English and Spanish.
Education
High School Diploma -
John I. Leonard High School
Greenacres City, FL05-2024
Some College (No Degree) - Criminal Justice Major
Palm Beach State College
Lake Worth, FL05-2026
Skills
- Customer service
- Customer interaction
- Dispute resolution
- Policy implementation
- Written communication
- Bilingual skills
- Time management
- Attention to detail
- Team collaboration
- Problem-solving abilities
- Multitasking skills
- Data entry
- Cash handling
- Public speaking
Languages
English
Full Professional
Spanish
Native/ Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Visitor Experience Associate
Norton Museum Of Art
04.2024 - Current
Museum Guide
Norton Museum of art
10.2023 - 03.2024
High School Diploma -
John I. Leonard High School
Some College (No Degree) - Criminal Justice Major
Palm Beach State College