Sojourner Chance
Brooklyn,NY
Summary
Eccentric and eclectic self taught artist that is a solid team player with an outgoing, positive demeanor and skills in establishing rapport with others. I am a fast learner as well very flexible and adaptable to any space.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Visitor Experience Associate
The Shed
03.2023 - Current
- Creates a warm and welcoming atmosphere for visiting groups
- Uses ticketing systems like Tessitura front-of-house operations, and customer service in seated, general admission, and timed ticketing environments
- Provides way-finding assistance for visitors.
- Ensure safety of artwork and other guests by being a vigilant presence
Visitor Experience Associate
ARTECHOUSE
11.2023 - Current
- Sold memberships, event tickets; provides visitor information and way finding assistance
- Answered any incoming emails regarding rebooking, refunds and other inquiries.
- Operated cash register and completed cash transactions
- Welcome visitors and deliver an introduction talk to position their experience.
- Manage crowd control and visitor traffic flow with ability to anticipate opportunities to assist visitors and allow for as smooth operation as possible
- Assist guests with ticket purchases, check-in and other ticketing needs
Visitor Experience Associate
Museum Of Moving Image
07.2021 - 12.2021
- Sold memberships and event tickets; provided visitors information and way finding assistance.
- Answered any incoming inquires regarding museum information whether through email or phone call.
- Greeted customers and offered assistance for increased customer satisfaction.
- Managed customer relations through communication and helpful interactions.
- Operated cash register and completed cash transactions.
Education
Associate of Arts - Digital Media
Kingsborough Community College of The City University of New York
Brooklyn, NY06.2021
Skills
- Photoshop
- Spreadsheets
- Data Entry
- Computer Skills
- Customer Service
- Complex Problem-Solving
Certification
- The Language of Design: Form and Meaning
- Spreadsheets for using Google Sheets
- Ask Questions to Make Data-Driven Decisions
Personal Information
Willing To Relocate: Anywhere
Timeline
Visitor Experience Associate
ARTECHOUSE
11.2023 - Current
Visitor Experience Associate
The Shed
03.2023 - Current
Visitor Experience Associate
Museum Of Moving Image
07.2021 - 12.2021
Associate of Arts - Digital Media
Kingsborough Community College of The City University of New York
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