Alejandro Gonzalez
Columbus,OH
Summary
Resourceful professional highly skilled in filling prescription orders, managing drug inventories and working as part of multi-functional team. Bilingual team player cognizant of drug interactions and life-threatening allergies.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
CVS
11.2021 - Current
- Maintain proper storage and security conditions for drugs.
- 800rx a day
- Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels.
- Answer telephones, responding to questions or requests.
- Price and file prescriptions that have been filled.
- Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information.
- Maintain and merchandise home healthcare products or services.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
Cashier/Customer Lead
Food Lion
12.2017 - 08.2019
- Anticipated needs and resolved problems to keep customers happy
- Handled customer inquiries, billing questions, payments, and service requests
- Followed up with customers to offer additional support and check resolution satisfaction
- Suggest specific product purchases to meet customers' needs
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Keep areas neat while working and return items to correct locations following demonstrations.
- Worked with senior leadership to address and resolve disciplinary issues and boost overall team success.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
Ph.D. - Pharmacy (P1)
Ohio State University
Columbus, OH05.2027
Bachelor of Science - Chemistry
Pfeiffer University
Misenheimer, NC05.2022
Skills
- Computer Proficiency
- Dependability
- Adaptability
- Time Management
- People Skills
- Positive and Professional
- Automation Proficient (Script Pro)
- Insurance Verification
- Verbal and Written Communication
- Detail-Oriented
CHS Hours
- Blood Pressure Clinic
- La Clinica (Latino Clinic)
Languages
Spanish
Native or Bilingual
Timeline
Pharmacy Technician
CVS
11.2021 - Current
Cashier/Customer Lead
Food Lion
12.2017 - 08.2019
Ph.D. - Pharmacy (P1)
Ohio State University
Bachelor of Science - Chemistry
Pfeiffer University