Ley Cyriaque
Miami,FL
Summary
Compassionate final-semester Associate Degree in Nursing (ADN) student with hands-on clinical experience in patient-centered care, nursing assessments, and vital sign monitoring. Experienced as a Pharmacy Technician, with a solid foundation in medication safety, HIPAA compliance, and effective communication. BLS certified and committed to delivering safe, evidence-based nursing care while pursuing professional growth.
Overview
3
3
Languages
1
1
Certification
9
9
years of professional experience
Work History
Pharmacy Technician
Walgreens
Miramar, FL
08.2025 - Current
- Processed prescriptions in Walgreens pharmacy workflow.
- Entered patient data into Walgreens pharmacy system.
- Verified insurance claims and copay details to ensure accurate prescription processing.
- Answered customer questions at Walgreens prescription counter.
- Collaborated with peers, technicians, and pharmacists to efficiently prioritize and complete prescription orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Addressed customer complaints promptly, ensuring satisfaction while upholding professionalism.
Cashier Lead
Bath and Body Works
Aventura, Florida
06.2020 - 07.2025
- Assisted cashiers on Bath & Body Works sales floor to enhance customer experience.
- Processed register transactions through point-of-sale system.
- Handled cash refunds and exchanges with accuracy.
- Helped customers with product questions and purchases.
- Trained new associates on checkout procedures.
- Reconciled till drawers during opening and closing.
- Assisted merchandising and replenishment on sales floor.
- Collaborated with Bath & Body Works management to streamline daily operations.
- Supported onboarding for new cashiers and customer service team members to improve training speed.
- Answered customer questions and shared store information.
- Scanned, priced, and bagged customer groceries quickly to keep lines moving.
- Approved discounts and special actions to resolve customer disputes and support satisfaction.
- Monitored cashier work to identify strengths and gaps in customer service, payment processing, and merchandising plans.
- Helped stock shelves and organize merchandise displays.
- Participated in weekly team meetings to discuss updates and strategies. to review new initiatives and strategies.
- Managed inventory by ordering necessary supplies for cashiers to ensure smooth operations.
- Balanced registers at end of each shift and prepared bank deposits.
- Created strategies to elevate customer service standards and boost team efficiency.
- Maintained proper handling of hazardous materials such as cleaning supplies.
- Kept work area organized and cash drawer in order.
- Followed social distancing protocols and wore mask or face shield.
Amazon Shopper
Amazon
North Miami, Florida
08.2020 - 12.2020
- Inspected produce, meat, and dairy for quality and freshness to ensure customer satisfaction.
- Picked Amazon Fresh orders with handheld scanner and route guidance.
- Packed groceries carefully to protect fragile, refrigerated, and frozen items.
- Efficiently fulfilled customer pickup and shopping orders in a timely manner. for customers in local area.
- Placed completed orders in pickup areas for customer collection.
- Provided fast and precise service to customers during peak hours. to meet customer needs under tight deadlines.
- Resolved customer complaints with effective problem-solving skills to maintain a positive shopping experience.
- Followed food safety, sanitation, and handling procedures during shift work.
- Followed safety protocols while handling large volumes of merchandise.
Port Agent
SMS International Shore Operations
Port of Miami, FL
03.2018 - 06.2020
- Monitored passenger embarkation and disembarkation for SMS International Shore Operations clients.
- Arranged gangway access, baggage handling, and transportation support at port.
- Prepared arrival documents for customs, immigration, and port authority review.
- Reviewed manifests, clearance papers, and port call details for accuracy.
- Verified accuracy of paperwork before submitting it to appropriate authorities.
- Communicated with crew members on board vessels via radio or telephone regarding services required or provided by the company.
- Ensured that all necessary documents were completed accurately prior to vessel departure.
- Responded to emergencies, providing first aid and CPR with speed and skill.
Amazon Associate
Amazon
Opa-locka, Florida
01.2019 - 12.2019
- Packed customer shipments following Amazon quality and packing standards
- Picked orders using handheld scanners in Amazon fulfillment center
- Stowed products into designated locations using Amazon warehouse systems
- Inspected items for damage, accuracy, and shipping readiness
- Coordinated with team members to support daily Amazon fulfillment operations
- Followed safety procedures and cleanliness standards across work areas
- Used digital database to keep records of units and stock moved.
Education
Associate of Science - Nursing
Miami Dade College- Medical Campus
Miami, FL12-2026
Associate of Arts - Pre Nursing
Miami Dade College
Miami, FL04-2024
High School Diploma -
Miami Northwestern Senior High
Miami, Fl06-2019
Skills
- Prescription processing
- Pharmacy operations
- Medication labeling
- Drug review
- Drug classification
- Drug safety awareness
- FDA compliance
- Patient consultation
- Patient care
- Vital signs monitoring
- Crisis management
- Prescription troubleshooting
- Computer proficiency
- Task prioritization
- Time management
- Detail-oriented
- Team collaboration
- Teamwork
- Communication skills
- Communication
- Active listening
- Empathy and compassion
- Empathy in care
- Reliability
- Reliability and continuous improvement
- Continuous improvement
- Patient follow-up
- Prescription troubleshooting
- Pharmacy hygiene practices
- Computer proficiency
- Task prioritization
- Computer skills
- Teamwork
- Prescription troubleshooting
Languages
English
Full Professional
Haitian-Creole
Native/ Bilingual
Spanish
Elementary
Certification
- CNA License
- BLS Certification
- Pharmacy Technician License
Affiliations
- Volunteer at Lotus House 2025 in Miami Fl
Timeline
Pharmacy Technician
Walgreens
08.2025 - Current
Amazon Shopper
Amazon
08.2020 - 12.2020
Cashier Lead
Bath and Body Works
06.2020 - 07.2025
Amazon Associate
Amazon
01.2019 - 12.2019
Port Agent
SMS International Shore Operations
03.2018 - 06.2020
Associate of Science - Nursing
Miami Dade College- Medical Campus
Associate of Arts - Pre Nursing
Miami Dade College
High School Diploma -
Miami Northwestern Senior High