Michael Villamar
Temecula,CA
Summary
Experienced pharmacy technician with experience in retail, hospital & mail order speciality pharmacy settings & backgrounds. High skill sets in data entry for medication prescriptions & Proficient in medication preparation and customer & patient care. Combines hands-on pharmaceutical expertise with strong customer service capabilities, ensuring accurate prescription processing and fostering positive patient experiences. Seasoned pharmacy technician with several years of experience and strong pharmaceutical skills. Well-versed in all aspects of pharmacy operation. Expert in filling prescriptions within fast-paced, high-volume settings. Detail-focused Pharmacy Technician recognized for productivity and efficiency in completing tasks. Skilled in medication dispensing, inventory management, and pharmaceutical calculations. great communication, teamwork, and customer service, ensuring smooth pharmacy operations. Committed to maintaining accuracy and confidentiality in handling prescriptions and patient information.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Accredo Specialty Pharmacy
Corona, California
03.2026 - Current
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Processed customer orders accurately and efficiently using order management systems.
- Assembled and packaged products for shipment to ensure timely delivery.
- Collaborated with team members to streamline order fulfillment processes.
- Conducted quality checks on outgoing shipments to ensure product standards.
- Created invoices and packing slips for each order.
- Attended training sessions on new systems or procedures related to order fulfillment.
- Calculated shipping costs using online postage services or internal software programs.
- Packaged items according to company standards and shipped them out in a timely manner.
- Maintained updated records of all transactions in the database system.
- Tracked shipments from suppliers to verify delivery times and quantities received.
- Received incoming orders via mail, email, or telephone and entered them into the system.
- Ensured timely processing of incoming mail and packages to improve operational efficiency.
- Utilized mail processing equipment and sorted mail manually to ensure accurate delivery.
- Processed medication orders accurately for patient prescriptions and discharge plans.
- Assisted pharmacists in preparing and dispensing medications to inpatient units.
- Maintained accurate inventory of pharmaceuticals and medical supplies on-site.
- Collaborated with healthcare team to ensure safe medication administration practices.
- Documented prescription information in electronic health records promptly and accurately.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Pharmacy Technician
Temecula Valley Hospital
Temecula
02.2022 - 11.2025
- Key responsibilities:Sterile compounding:Prepare IV medications by accurately measuring and mixing sterile drugs and solutions using aseptic techniques in a laminar flow hood.Order processing:
Receive and verify physician orders for IV medications, ensuring accuracy of patient information, dosage, and drug concentration.Labeling:
Properly label IV bags with patient details, medication information, and expiration dates.Inventory management:
Maintain stock levels of IV supplies and medications, including ordering, receiving, and rotating inventory.Quality control:
Perform quality checks on prepared IV solutions, including visual inspections for particulate matter and accuracy of drug concentrations.Aseptic technique:
Adhere to strict aseptic practices to prevent contamination during IV preparation, including proper gowning and hand hygiene.Documentation:
Accurately document all IV preparation activities, including medication details, lot numbers, and expiration dates.Equipment maintenance:
Clean and maintain pharmacy equipment used for IV preparation, including laminar flow hoods and infusion pumps.Medication safety:
Identify and report any potential medication errors related to IV preparation.Collaboration with pharmacists:
Work closely with pharmacists to resolve any medication-related issues and receive necessary guidance on complex IV orders. - Dispensed medications accurately to patients and healthcare providers.
- Assisted pharmacists in preparing and dispensing medications to patients.
- Maintained accurate inventory levels and organized pharmaceutical supplies.
- Managed inventory levels to ensure availability of essential pharmaceuticals.
- Assisted pharmacists in preparing and dispensing medications for inpatient care.
- Maintained accurate patient medication records and profiles in the system.
- Collaborated with healthcare staff to address medication-related inquiries promptly.
- Ensured compliance with regulatory requirements and safety guidelines during all operations.
- Prepared and labeled prescriptions following hospital protocols.
- Managed inventory of pharmaceuticals and medical supplies effectively.
- Compounded medications according to established protocols and safety standards.
- Trained new technicians on procedures and best practices for pharmacy operations.
- Assisted with training new staff members on pharmacy operations and processes.
- Reviewed stock levels and placed orders for additional supplies as needed.
- Verified patient information for accuracy on each prescription filled.
- Assisted pharmacists in preparing intravenous admixtures and chemotherapy drugs.
- Provided guidance to pharmacy interns or students working within the facility.
- Followed proper disposal procedures for expired or unused medications.
- Reviewed physician orders to assess accuracy and safety.
- Maintained patient drug histories.
- Maintained detailed documentation of all activities performed within the pharmacy.
- Checked for completeness of all new labels and refill labels.
- Tracked progress and provided education to chronically ill patients.
- Developed and maintained formulary management practices to ensure cost-effective therapy options.
- Provided emergency medication management and support during Code Blue and other critical incidents.
- Oversaw the management and storage of medications, ensuring compliance with regulatory standards and safety practices.
- Supervised pharmacy technicians and interns, ensuring accurate medication dispensing and adherence to safety protocols.
- Conducted quality improvement projects aimed at enhancing medication safety and pharmacy services.
- Maintained up-to-date knowledge of pharmacology, therapeutics, and new drugs entering the market.
- Processed medication orders accurately for patient prescriptions and discharge plans.
- Assisted pharmacists in preparing and dispensing medications to inpatient units.
- Maintained accurate inventory of pharmaceuticals and medical supplies on-site.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
Pharmacy Technician
Walgreens
Temecula, California
12.2017 - 02.2022
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Restocked shelves with new supplies of medications as needed.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Direct supervision:Works under the close guidance of a pharmacist.Prescription processing:
- Enters patient information, retrieves medications, counts dosages, and labels prescriptions.Customer interaction:
- Answers questions, assists with medication information, and provides excellent customer service.Inventory management:
- Stocks shelves, monitors medication inventory levels, and ensures proper storage.Compliance with regulations:
- Adheres to all pharmacy laws and regulations regarding medication handling and patient privacy.Technology usage:
- Utilizes pharmacy computer systems to access patient records and process prescriptions electronically.
- Attention to detail
- Strong communication skills
- Knowledge of medical terminology
- Basic math skills
- Ability to work under pressure
- Pharmacy technician certification
Assistant Retail Store Manager
Nordstrom Rack
Temecula, California
04.2014 - 01.2018
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Demonstrated knowledge of store products and services.
- Completed transactions in an efficient manner while providing excellent customer service.
- Greet and direct customers
- Answer customer questions
- Communication: Being able to communicate clearly and effectively
- Problem solving: Being able to solve customer issues
- Patience: Being able to be patient with customers
- Knowledge: Having a strong knowledge of the products and services offered
- Inventory management: Having experience with inventory management
- Point-of-sale systems: Having experience with point-of-sale systems
- Trained and mentored new staff on sales techniques and customer service standards.
- Supported daily store operations and team management in a fast-paced retail environment.
- Assisted in inventory management, ensuring accurate stock levels and organization.
- Developed effective merchandising strategies to enhance product visibility.
- Conducted inventory management to maintain optimal stock levels.
- Monitored sales performance and adjusted strategies accordingly for improvement.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Resolved customer complaints swiftly to maintain satisfaction and loyalty.
- Collaborated with team members to improve customer service.
- Trained new staff on store policies and procedures.
- Handled customer complaints with professionalism and empathy.
- Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.
- Processed payments using cash register, credit card machine and POS system.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Restocked and organized shelves during slow periods to maintain store appearance.
- Managed customer complaints in a professional manner while seeking solutions for resolution.
- Operated cash registers efficiently during peak hours of business.
- Answered phones promptly and directed calls appropriately.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Managed daily store operations and ensured smooth customer service.
- Trained and supervised staff on best practices and sales techniques.
- Maintained organized displays to enhance product visibility.
- Processed transactions accurately using point-of-sale systems.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Explained information about quality, value and style of products to influence customer buying decisions.
- Organized storeroom items neatly on shelves according to size, color or type of item.
- Placed special orders or called other local stores to find desired items for customers.
- Adhered to strict safety regulations such as adhering to fire exits, emergency procedures and health and safety policies.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Ticketed, arranged and displayed merchandise to promote sales.
- Answered store and merchandise questions and led customers to wanted items.
Education
High School Diploma -
Chapparal High School
Temecula, California06-2011
Skills
- FDA compliance
- Drug utilization review
- Billing support
- Insurance reconciliation
- Drug safety
- Proper labeling
- Intravenous admixture preparation
- Medicare and medicaid process
- Ordering and stocking medications
- Insurance billing
- Point of sale systems proficiency
- Patient education and counseling
- Quality assurance and control
- Resolving customer issues
- Record preparation
- New hire onboarding
- Regulatory compliance
- Insurance verification
- Pharmacy and customer records management
- Pharmacology
- Dosage form preparation
- Healthcare regulations
- Team collaboration
- Medication labels
- Drug classification
- Pharmacy operations
- Labeling prescriptions
- Interpreting orders
- Supporting pharmacy operations
- Operations support
- Aseptic techniques
- Proper labeling procedures
- Secure storage of medications
- Drug interaction awareness
- OTC recommendations
- Drug inventory management
- Order verification
- Medication dispensing
- Pharmacy law compliance
- Confidentiality and HIPAA
- HIPAA
- Stocking shelves
- Labeling accuracy
- Manual and automated medication dispensing
- Answering customer questions
- Medication therapy management
- Attendance oversight
- Pharmacy ethics
- Verifying orders
- Troubleshooting malfunctioning equipment
- Drug monitoring
- Processing payments
- Supply restocking
- FDA drug safety guidelines
- Workflow optimization
- Drug inventory control
- Compounding techniques
- Problem-solving skills
- Staff development
- Drug storage procedures
- Pharmaceutical calculations
- Prescription interpretation
- Receiving incoming supplies
- Medication storage procedures
- Patient confidentiality
- Interpreting and processing medication orders
- Prescription filling
- Advanced math skills
- Updating medication histories
- FDA and HIPAA compliance
- Sterile compounding
- Order processing
- Quality control
- Aseptic technique
- Inventory management
- Customer service
- Compliance adherence
- Problem solving
- Effective communication
- Attention to detail
- Medication safety
- Technology proficiency
- Prescription processing
- Project management
- Medication preparation
- Schedule coordination
- Time management
- Customer relations specialist
- Project planning and development
- Resource allocation
- Contract development
- Cross-functional coordination
- Visual merchandising
- Team leadership
- Process optimization
- Technical documentation
- Project coordination
- Scheduling coordination
- Point-of-sale systems
- Highly motivated
- Supplier communication
- Operations oversight
- Scheduling
- Strong multi-tasking
- Data entry
- Electronic health records
- Collaboration
- Record keeping
- Numerical data entry
- Quality assurance
- Team building
- Training new staff
- Data transcription
- Keyboarding speed
- Spreadsheet management
- Transcription proficiency
- Typing manuscripts
- Physician billing
Certification
- Pharmacy Technician
Timeline
Pharmacy Technician
Accredo Specialty Pharmacy
03.2026 - Current
Pharmacy Technician
Temecula Valley Hospital
02.2022 - 11.2025
Pharmacy Technician
Walgreens
12.2017 - 02.2022
Assistant Retail Store Manager
Nordstrom Rack
04.2014 - 01.2018
High School Diploma -
Chapparal High School