Alejandro Hernandez
Porterville,CA
Summary
Experienced manager knowledgeable about scheduling, training, and money handling as well as team and health management. Adept at handling all areas of operations. Eager to develop and advance in a field I am more passionate about
Overview
2
2
years of professional experience
Work History
Shift Manager
McDonald's
02.2021 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Ensured health regulations were being met and followed by staff to avoid any penalties from health department.
- Memorized menu items while closing in over $2000 in sales per shift to serve over 1000 customers
Education
High School Diploma -
Edison
Fresno, CASkills
- De-escalating customer complaints
- Temperature Monitoring
- Shipment Preparation
- Employee Coaching and Mentoring
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shift Manager
McDonald's
02.2021 - Current
High School Diploma -
Edison