Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Matt Powell

Dayton,OH

Summary

A knowledgeable, Serv Safe certified guy with a people-first approach to management. The book "How to Win Friends and Influence People" describes how the most effective way to get somebody to do something, is to make them WANT to do it. My method involves focusing on the individual needs and skills of my team to create the results the business requires.

I've been working full time since I was 17 years old, 7 years later I maintain the same drive. I try to follow the Boy Scout's rule of "Leave it better than you found it." and have found great success in doing so. I am looking to expand my horizons and depart from the job I've held for so many years. I would love to learn and grow with a new company, and build meaningful connections with my coworkers and customer base.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Shift Manager

Taco Bell
West Carrollton & Moraine, OH
02.2022 - 10.2024
  • Learned how to count the safe and do change orders.
  • Mediated conflict between crew members.
  • Handled customer complaints with tact.
  • Counted inventory daily, finding and rectifying sources of waste.
  • Fostered a fun work environment, ensuring crew enjoyed showing up to work each day and took pride in their jobs.
  • De-escalated situations with rowdy customers, keeping the crew safe while maintaining brand integrity.
  • Ensured food safety was always a #1 priority. Regularly checking temperature of food, PPM of sanitizer water, and eliminating opportunities for cross-contamination.
  • Led audits with great success, never failing.
  • Held sole responsibility for maintaining and cleaning equipment (for example- the deep fryer).

Crew Member

McDonald's
Dayton, OH
07.2021 - 01.2022
  • Cleaned grills and other equipment in the kitchen.
  • Ensured food was being prepared correctly, with regard to food safety guidelines.
  • Learned independence, regularly doing 600-700 dollar hours alone in the kitchen.

Barista

Starbucks
Kettering, OH
02.2021 - 07.2021
  • Cultivated lasting connections with customers, promoting repeat business.
  • Responsible for ensuring pastry order was accurate, reducing waste.
  • Handled all closing tasks alone, proficiently.

Crew Member

Taco Bell
Dayton, Ohio
04.2017 - 12.2020
  • Learned great time management skills.
  • Discovered the value of being part of a team.
  • Learned how to make change.
  • Built excellent customer service skills.

Education

High School Diploma -

Stivers School For The Arts
Dayton, OH
06-2018

Skills

  • Time management
  • Teamwork
  • Increasing morale in the workplace
  • Flexibility
  • Counting inventory
  • Customer service
  • Resolving customer complaints
  • De-escalating stressful situations
  • Complying with food safety

Certification

  • Serv Safe Certification 2022

Timeline

Shift Manager

Taco Bell
02.2022 - 10.2024

Crew Member

McDonald's
07.2021 - 01.2022

Barista

Starbucks
02.2021 - 07.2021

Crew Member

Taco Bell
04.2017 - 12.2020

High School Diploma -

Stivers School For The Arts

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Matt Powell