Kevin Magana

• Coordinated shift schedules to maintain adequate staffing during peak hours, improving customer satisfaction.
• Resolved customer complaints promptly, fostering positive dining experiences and loyalty.
• Developed promotional strategies to boost sales during off-peak periods, driving revenue growth.
• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.
• Kept employees operating productively and working on task to meet business and customer needs.
• Implemented training programs for new hires, enhancing staff performance and service quality.
• Managed inventory control processes, reducing waste and optimizing stock levels.
• Tracked receipts, employee hours, and inventory movements.
• Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
• Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
• Enhanced team performance with motivational strategies, leading to more cohesive and a productive workforce.

• Excellent communication skills, both verbal and written.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.

• Managed inventory levels using warehouse management systems to ensure product availability.
• Coordinated inbound and outbound shipments to optimize transportation efficiency.
• Implemented process improvements that enhanced order fulfillment accuracy and reduced delays.
• Enhanced customer satisfaction by ensuring timely and accurate order fulfillment.
• Managed warehouse operations and verified proper shipment procedures.
• Delivered shipments efficiently while adhering to safety protocols and traffic regulations.
• Operated various delivery vehicles, ensuring optimal performance and maintenance standards.

• Conducted site inspections to ensure compliance with safety regulations and quality standards.
• Increased project accuracy by conducting site visits and updating progress reports regularly.
• Collaborated with subcontractors to resolve issues and streamline workflow on-site.
• Supported procurement process by sourcing materials and maintaining vendor relationships.
• Prepared documentation for daily progress reports, enhancing communication among stakeholders.

Graduation Date: May 2026