Alejandro Hernandez
Summary
Hardworking and passionate bilingual job seeker with strong organizational skills eager to secure a role in a reputable organization. To seek and maintain full-time position that offers professional challenges utilizing interpersonal, excellent time management and problem-solving skills. Organized and dependable English and Spanish speaking candidate successful at managing multiple priorities with a positive attitude.
Overview
7
7
years of professional experience
Work History
Doorman Lead
The Boca Raton Beach Club
10.2022 - Current
- Recognized by Forbes travel guide for delivering 5 star service.
- Played a major role in being awarded 5 stars at the Boca Raton beach club.
- Responsible for the arrival and departures of all guest visiting the hotel.
- Overlooked valet and ensured VIP and guest vehicles are taken care of.
- Organized the schedule for a team of 8 based on occupancy and arrivals/departures.
- Established trust with members and guests through consistent reliability, professionalism, and attention to detail in all tasks performed.
BMW Technician Apprentice
Avid Euro LLC
03.2020 - Current
- Hardworking Mechanic successful at completing inspections, maintenance and repairs on any vehicles.
- Quality-driven and disciplined nature, with strong skills in investigating problems and developing successful solutions.
- Conducted road tests after completing repairs to verify successful resolution of issues and ensure smooth vehicle operation.
- Repaired and replaced worn and damaged components.
- Enhanced customer satisfaction by performing thorough diagnostics and efficiently repairing BMW vehicles.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Supervisor Valet
The Boca Raton Beach Club
08.2018 - 10.2022
- Supervised a team of 16 people from various backgrounds.
- Supervised between millions worth of vehicles.
- Evaluated the performance of each attendant against the volume of business.
- Responded and handled clients' requests and issues in a timely fashion to ensure client satisfaction and excellent customer service.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Supervisor - Valet and Bellman
Mizner Grand
08.2017 - 08.2018
- Supervised a team of 12 people from various backgrounds.
- Created and coordinated the communication and training of property.
- Supervised between millions worth of vehicles.
- Evaluated the performance of each attendant against the volume of business.
- Maintained an excellent level of client relations by responding and handling client requests.
Education
High School Diploma -
West Boca High School
Boca Raton, FL05.2019
Skills
- Bilingual (Spanish)
- Attention to Detail
- Schedule Management
- Customer Service
- Problem Resolution
- Interpersonal and Social Skills
- Process Improvement
- Team Leadership and Collaboration
- Verbal and Written Communication
- Multitasking and Organization
Languages
Spanish
Native or Bilingual
Timeline
Doorman Lead
The Boca Raton Beach Club
10.2022 - Current
BMW Technician Apprentice
Avid Euro LLC
03.2020 - Current
Supervisor Valet
The Boca Raton Beach Club
08.2018 - 10.2022
Supervisor - Valet and Bellman
Mizner Grand
08.2017 - 08.2018
High School Diploma -
West Boca High School
Similar Profiles
Guerda LouidorGuerda Louidor
Housekeeping and Laundry Attendant at Boca Raton Resort & Beach ClubHousekeeping and Laundry Attendant at Boca Raton Resort & Beach Club
Deon Humphrey Jr.Deon Humphrey Jr.
Server at Boca Raton Resort & Beach ClubServer at Boca Raton Resort & Beach Club
Janet R. TaylorJanet R. Taylor
Elementary School Counselor at Boca Raton Elementary School/Palm Beach County School DistrictElementary School Counselor at Boca Raton Elementary School/Palm Beach County School District