Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline

Alejandro Hernandez

Silent Aire / Johnson Controls
Chandler,AZ
10
years of professional experience

Results-oriented Manufacturing and Operations Leader with 9 years of experience, advancing from Manufacturing Technician to Production Supervisor. Expertise in production management, safety leadership, Lean manufacturing, and workforce development. Skilled in driving quality improvements, boosting productivity, and leading continuous improvement initiatives to foster a culture of accountability and safety.

Work History

Production Supervisor

2 Years 6 Months
Silent Aire / Johnson Controls | 01.2024 - Current
  • Lead daily production operations to achieve Safety, Quality, Delivery, Inventory, and Productivity objectives.
  • Supervised production employees, providing coaching and performance management to enhance attendance accountability and workforce development.
  • Conduct daily pre-shift meetings communicating operational goals, safety updates, quality expectations, productivity targets, and staffing plans.
  • Drive safety compliance through JHA management, safety audits, incident investigations, and corrective action implementation.
  • Lead Root Cause Analysis investigations and corrective actions for safety, quality, and production-related issues.
  • Managed departmental KPI performance and visual management systems, fostering accountability and continuous improvement across the team.
  • Oversee onboarding, cross-training, annual performance reviews, and employee development initiatives.
  • Monitored labor utilization and staffing levels to optimize production efficiency and ensure achievement of operational targets.
  • Support Lean manufacturing initiatives through Kaizen events, 5S activities, and process optimization efforts.

Manufacturing Lead

2 Years
Silent Aire / Johnson Controls | 01.2022 - 01.2024
  • Directed daily production activities and coordinated workflow to meet safety, quality, and productivity goals.
  • Trained and mentored employees on manufacturing processes, quality standards, and safety requirements.
  • Coordinated staffing, planned production schedules, and managed employee performance to align with operational goals.
  • Facilitated continuous improvement initiatives and problem-solving efforts to enhance production processes.
  • Liaised between production employees and management to promote effective communication and ensure operational alignment.

Manufacturing Technician

5 Years
Silent Aire / Johnson Controls | 01.2017 - 01.2022
  • Executed manufacturing and assembly operations, ensuring adherence to safety, quality, and productivity standards.
  • Analyzed work instructions, manufacturing procedures, and engineering specifications to facilitate accurate production.
  • Contributed to troubleshooting and process improvement initiatives, leading to enhanced operational performance.
  • Developed comprehensive knowledge of manufacturing processes from raw materials through finished product delivery.

Education

High School Diploma

Rio Salado College | Tempe, AZ | 05-2017

Welding Tech - Manufacturing Engineering Technology

E.V.I.T | Mesa, AZ | 05-2017

Skills

Operations Management
Production oversight
Workforce Planning
Labor Utilization
Quality Management Systems
Safety Compliance
Incident Investigation
Job Hazard Analysis (JHA)
Safety Audits
Lean Manufacturing
Continuous Improvement
5S Methodology
Kaizen Facilitation
Process Improvement
Waste Reduction
Standardized Work
Kanban Systems
Visual Management
Root Cause Analysis (RCA)
Corrective and Preventive Actions (CAPA)
Zero-Defect Initiatives
KPI & Business Systems
SQDIP Management
Action Tracking Systems
Pareto Analysis
Run Chart Analysis
Communication Center (CC) Boards
Escalation process
Employee Development
Performance Management
Coaching & Mentoring
Cross-Functional Leadership
Operations & Production Leadership
Action Tracking Systems
UKG Workforce Management
MERP Systems

Accomplishments

  • Reduced Defects Per Unit (DPU) by 69%, improving quality performance from 8.0 to 2.5 through process improvements, employee accountability, and enhanced quality controls.
  • Implemented a Zero-Tolerance Defect Program that strengthened quality standards and reduced recurring defects across production operations.
  • Increased departmental productivity through workforce optimization, standardized work practices, process improvements, and production floor leadership.
  • Led multiple Kaizen events focused on eliminating waste, improving workflow efficiency, and implementing sustainable process improvements.
  • Designed and implemented a Min/Max Kanban inventory management system that improved material availability, inventory control, and production flow.
  • Managed department KPI performance across Safety, Quality, Delivery, Inventory, and Productivity (SQDIP) metrics.
  • Developed and maintained Communication Center (CC) Boards utilizing KPI scorecards, run charts, Pareto analysis, action trackers, issue escalation tracking, and documented countermeasures.
  • Led daily Tier 1 meetings and participated in Tier 2 and Tier 3 escalation reviews to resolve operational barriers and support plant performance objectives.
  • Facilitated Root Cause Analysis (RCA) investigations and corrective action implementation to address recurring production, quality, safety, and delivery issues.
  • Earned three promotions within a 9-year career progression, advancing from Manufacturing Technician to Manufacturing Lead to Production Supervisor.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Production Supervisor

Silent Aire / Johnson Controls
01.2024 - CurrentRead More

Manufacturing Lead

Silent Aire / Johnson Controls
01.2022 - 01.2024Read More

Manufacturing Technician

Silent Aire / Johnson Controls
01.2017 - 01.2022Read More

Rio Salado College

High School Diploma
Read More

E.V.I.T

Welding Tech from Manufacturing Engineering Technology
Read More
Alejandro Hernandez