Alejandro Lopez
Merrillville,IN
Summary
Skilled at helping customers and business accounts to meet financial needs by developing customized product and service solutions. Well-versed in solving routine and complex financial problems. Good communication, multitasking and conflict resolution skills. Successful at excelling in fast-paced, competitive banking environments. Good sales and customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts, processing transactions and coordinating records. Goal-driven banking professional well-versed in managing diverse customer needs with speed and efficiency. Maximizing satisfaction and bank revenue through hands-on service and support, knowledgeable product recommendations and persuasive communication skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Banker
Bank Of America
01.2014 - 01.2024
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Balanced teller drawers and ATM cash.
- Strengthened customer relationships through attentive service and prompt resolution of inquiries.
- Opened, closed, and updated accounts for customers.
Education
Bachelor of Science -
Merriville
Indianapolis, IN01.2020
Skills
- Customer Service
- Cash Handling
- Creative Thinking
- Cash Management
Certification
- Licensed [Job Title] - [Timeframe]
- [Area of certification] Training - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
- [Area of expertise] License - [Timeframe]
Timeline
Banker
Bank Of America
01.2014 - 01.2024
Bachelor of Science -
Merriville