Alejandro Martinez
Hickory,NC
Summary
Skilled telecommunications line maker with solid background in maintaining and repairing various types of voice and data transmission equipment. Possess strong problem-solving abilities, adept at quickly diagnosing issues within complex systems to ensure minimal downtime. Demonstrated capability in managing multiple projects simultaneously, ensuring efficient completion of tasks while maintaining high safety standards. Improved network reliability and customer satisfaction through prompt and thorough service interventions.
Overview
2
2
years of professional experience
Work History
Fiber Optic Technician
Prysmian Group
Claremont, NC
11.2024 - Current
- Handled multiple simultaneous deployment projects against strict deadlines.
- Pulled lines to proper tension for safety and durability of installation work.
- Inspected and tested fiber optics equipment to ensure optimal performance.
- Installed, terminated, spliced and tested fiber optic cables.
- Calibrated test equipment to verify accuracy of readings.
Online Personal Shopper
Walmart
Hickory, NC
09.2022 - 09.2024
- Provided detailed product information to customers.
- Assisted in selecting items according to customer preferences.
- Suggested comparable products to replace out-of-stock items.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Responded promptly to customer inquiries via phone or email.
- Scanned items when pulling from shelves to update system stock information.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Also I have done cashiering and stocking
Education
High School Diploma -
Dorman
Spartanburg, SC05-2024
Skills
- Wireless communications
- Fiber optic safety
- Broadband networks
- Fiber characterization
- Customer relationship management (CRM)
- Adaptability and flexibility
- Basic math
- Customer satisfaction
- Quality assurance
- Time management
- Cash management
- Stress management
- Reliability and punctuality
- Multitasking and organization
- Cash handling expertise
- Customer service
- Professionalism
- Logical reasoning
- Excellent communication
- Dependable and responsible
- Organizational skills
- Communication
- Flexible and adaptable
- Relationship building
Timeline
Fiber Optic Technician
Prysmian Group
11.2024 - Current
Online Personal Shopper
Walmart
09.2022 - 09.2024
High School Diploma -
Dorman