Alejandro Martinez
El Paso,TX
Summary
Dynamic leader with proven expertise in customer service with extensive knowledge of wine and liquor. Committed to fostering a positive team culture that drives results and enhances the overall customer experience. Demonstrates excellence in crisis management while ensuring seamless operations in fast-paced environments
Overview
6
6
years of professional experience
Work History
Bartender / Manager
Benny Franks - El Paso East
El Paso
05.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Capable of delivering support or coverage across all roles
- Made guest service and experience top priority
- Trained 15+ new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Contributed to menu development by suggesting innovative cocktail recipes based on market trends and customer preferences.
Bartender
Lola Rose - El Paso West
El Paso
01.2022 - 01.2023
- Mixed and built complex and interesting cocktails
- Curated a memorable and unique experience for a multitude of personalities and ensured comfortability for all patrons
Barback / Security
Speaking Rock Entertainment
01.2020 - 01.2022
- Monitored guests and enforced responsible drinking policies
- Prepared detailed reports of security incidents
- Provided security escort to personnel and guest upon request
Education
Highschool diploma -
El Paso Academy
El Paso, TX01.2018
Skills
- Cash register Operations
- Customer satisfaction
- Inventory management
- Order and payment processing
- Cocktail knowledge
- De-escalation techniques
- Guest experience management
- Sales techniques
- Food safety knowledge
- Menu development
- Employee scheduling
Timeline
Bartender / Manager
Benny Franks - El Paso East
05.2023 - Current
Bartender
Lola Rose - El Paso West
01.2022 - 01.2023
Barback / Security
Speaking Rock Entertainment
01.2020 - 01.2022
Highschool diploma -
El Paso Academy