ALEJANDRO SOLARES
Little Rock,Arkansas
Summary
Reliable Front of House Worker with experience in hospitality and customer service. Proven ability to manage multiple tasks, stay calm under pressure, and keep operations running smoothly. Skilled at fostering positive guest experiences through clear communication and problem-solving abilities. Contributed to improved front-of-house efficiency and enhanced customer satisfaction.
Overview
3
3
years of professional experience
Work History
FOH
CHICK-FIL-A
03.2026 - Current
- Collaborated with front of house staff to ensure timely delivery of orders, enhancing customer satisfaction.
- Executed counter, drive-thru, and outdoor orders while processing payments and preparing drinks/desserts in bagged and served food items to customers at the counter, resolved guest issues, and ensured cleanliness and stock of dining area.l-stocked dining area.
- Conducted weekly meetings with front of house staff to review performance, expectations, and new initiatives.
- Prepared and managed the front of house budget, optimizing expenses to increase profitability.
HOUSEMEN
ALOFT HOTEL
07.2023 - Current
- Transported linens, trash, and supplies between storage rooms and service floors to ensure operational readiness.
- Carried soiled linen from guest rooms to the laundry area with proper equipment to support efficient laundry operations.
- Removed trash and recycling from guest areas and service closets to maintain cleanliness and guest satisfaction.
- Collaborated with front desk and engineering teams to support daily operations.
Education
LITTLE ROCK SOUTHWEST HIGH
Little Rock, AR05-2027
EXALT ACADEMY MIDDLE SCHOOL
Little Rock, AR06-2022
Skills
- Customer service
- Time management
- Leadership
- Communication
- Dependability
- Adaptability
- Bilingual services
- Team collaboration
- Problem solving
ACTIVITIES
- DECA Member
- FBLA Member
- STUCO Vice President 2026
- HIP Board Member 2026
- Book club
- Debate Club
- Chick-fil-A Leader Academy
- Cross-Country
Timeline
FOH
CHICK-FIL-A
03.2026 - Current
HOUSEMEN
ALOFT HOTEL
07.2023 - Current
LITTLE ROCK SOUTHWEST HIGH
EXALT ACADEMY MIDDLE SCHOOL