Hi, I’m
Alejandro Mateo
Apple Valley,MN
Summary
Adept at identifying optimal curricula, developing lesson plans and aligning instruction with current learning goals Good planner, problem-solver and analytical leader with strong attention to detail and sound judgment focused on continuous improvement. Decisive, practical and strategic in leading operations and teams.
Overview
6
years of professional experience
Work History
Intermediate District 287
Education Support Professional
10.2021 - 06.2023
Job overview
- Helped students with job placement and performed on-site supervision of student transition programs.
- Assisted teachers in developing and implementing lesson plans.
- Implemented individual behavior support plans for students engaged in inappropriate behaviors.
- Performed record keeping and basic administration in support of teachers and maintained students' files and classroom materials.
- Adapted classroom work and homework under direction of teacher to support and reinforce classroom objectives.
Lovesac
Lead Sales Specialist
01.2018 - 02.2020
Job overview
- Trained, coached, and mentored new sales associates for maximum performance.
- Handled cash register operations and customer transactions to process payments.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided exceptional customer service to foster client loyalty and satisfaction.
Misfits
Lead Guest Service Representative
01.2017 - 02.2018
Job overview
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Welcomed guests on arrival, displaying professional and friendly approach.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
Education
Normandale Community CollegeMinneapolis, MN
No Degree from International Relations And Affairs
05.2024
Skills
- Field Trip Monitoring
- Individualized Lesson Plans
- Educational Software
- Purchase Orders
- Behavioral Disorders
- Behavioral Guidance
Community Service
I am a proud supporter of the Boys and Girls Clubs of the Twin Cities. I help children with less opportunities and from challenging environments stay positive and stay in school.
Timeline
Education Support Professional
Intermediate District 287
10.2021 - 06.2023
Lead Sales Specialist
Lovesac
01.2018 - 02.2020
Lead Guest Service Representative
Misfits
01.2017 - 02.2018
Normandale Community College
No Degree from International Relations And Affairs
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