Alejandro Miramontes
Lemon Grove,CA
Summary
Driven professional with a proven track record in shipping management at Dawn's Rock Shop, enhancing customer satisfaction and reducing order errors through meticulous quality control. Demonstrates exceptional team leadership and interactive communication skills. Excelled in fast-paced environments, ensuring efficient shipment procedures and fostering strong client relationships. Enterprising Shipping Manager dedicated to keeping department operations smooth and reliable. Knowledgeable about program limitations and procedures. Over 5 years of experience in materials control and supply. Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations. Consistently beneficial to all technical operations and technological procedures.
Overview
8
8
years of professional experience
Work History
Shipping Manager
Dawn's Rock Shop
09.2019 - Current
- Pulled, verified, and packaged items for shipment.
- Collaborated with sales team to ensure accurate order fulfillment and timely delivery of priority shipments.
- Coordinated international shipments by researching customs regulations and preparing necessary documentation.
- Built commercial strategies with management to grow existing accounts, penetrate new customers and markets and launch new products.
- Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
- Reduced order errors with thorough quality control checks before dispatching shipments.
Teacher's Assistant
Steele Canyon High School
08.2016 - 06.2018
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Worked with lead teacher to monitor class schedule and take attendance.
- Graded assignments and reported individual progress to teacher.
Volunteer
The Animal Pad
04.2016 - 08.2018
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Kept animals clean and free of contaminants to promote optimal health.
- Conducted regular health checks on animals under care, noting any changes in appearance or behavior that could indicate potential issues.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
- Collaborated effectively with fellow caretakers and support staff to ensure comprehensive care for all animals within the facility.
- Administered medications to animals in treatment and documented changes in condition.
Pet Sitter
08.2017 - 06.2018
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Communicated professionally with pet owners via phone, email, and text.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
- Handled emergency situations calmly and effectively by communicating with veterinarians or pet owners immediately when necessary.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Education
Certification - IT Technician
Google IT Support Certificate
Online10.2023
High School Diploma -
Steele Canyon High School
Spring Valley, CA06.2018
Skills
- Team Leadership
- Verbal and written communication
- Interactive communication skills
- Shipping and receiving
- Shipping procedures
- Loading and unloading
- Attention to Detail
- Inspection and Quality Control
- Remote Support
- Hardware Installation
- Technical Support
- Software configuration
Timeline
Shipping Manager
Dawn's Rock Shop
09.2019 - Current
Pet Sitter
08.2017 - 06.2018
Teacher's Assistant
Steele Canyon High School
08.2016 - 06.2018
Volunteer
The Animal Pad
04.2016 - 08.2018
Certification - IT Technician
Google IT Support Certificate
High School Diploma -
Steele Canyon High School
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