Alejandro Montes
Pasadena
Summary
Proven track record of exceptional service at HEB Grocery Store, showcasing dependability and a keen eye for safety. Mastered vehicle maintenance and honed time management skills, significantly enhancing guest satisfaction. Demonstrated ability to foster customer relationships and adhere to safety protocols, setting a high standard in both parking assistance and server roles.
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
3
3
years of professional experience
Work History
Parking lot assitant
HEB Grocery Store
06.2022 - 06.2024
- Delivered above and beyond service to VIP guests at property.
- Patrolled parking areas regularly to identify security, safety or vehicle concerns.
- Escorted drivers to vehicles and helped load or carry large items.
- Handled cash, made accurate change and maintained balanced cash drawer.
- Removed safety hazards, soiled items, and trash from customer areas.
Server
Bubbas 33
08.2021 - 06.2023
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Education
Bachelor of Science - Biomedical Engineering
University of Houston
Houston, TX05-2027
Skills
- Vehicle maintenance
- Clean driving record
- Sales support
- Safety awareness
- Dependability
- Time management
Languages
Spanish
Native or Bilingual
Timeline
Parking lot assitant
HEB Grocery Store
06.2022 - 06.2024
Server
Bubbas 33
08.2021 - 06.2023
Bachelor of Science - Biomedical Engineering
University of Houston
Similar Profiles
Hector De LeonHector De Leon
Cross Functional Team at HEB Grocery StoreCross Functional Team at HEB Grocery Store
Roberto JuarezRoberto Juarez
Deli Lead at HEB Grocery StoreDeli Lead at HEB Grocery Store
Joshua SalgadoJoshua Salgado
Cashier at HEB Grocery StoreCashier at HEB Grocery Store