Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raymond Wilcox

Eugene

Summary

Dedicated professional with strong skills in effective communication and customer service. Proven ability to resolve complaints and maintain safety standards while ensuring a positive customer experience.

Overview

4
4
years of professional experience

Work History

Parking lot checker

Express Employment Professionals
Eugene
04.2025 - 01.2026
  • Maintained cleanliness and safety standards in work areas at all times.
  • Trained new employees on checking procedures and safety protocols to ensure compliance and efficiency.
  • Documented findings and communicated issues to supervisors promptly.
  • Provided excellent customer service during all interactions with customers.
  • Maintained a neat, organized checkout area by cleaning shelves, counters, bags and equipment throughout shift.
  • Processed payments made by credit cards, gift cards, checks or cash accurately and efficiently.
  • Addressed customer complaints professionally to enhance overall customer experience.
  • Scanned customer purchases and worked to streamline transactions.
  • Processed payments promptly for customers to exceed productivity standards.
  • Followed safety guidelines in order to prevent accidents on the job.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Reported any suspicious activity or theft occurring within store premises immediately to management staff.
  • Counted money in cash drawers at beginning and end of shifts to ensure accuracy of funds.
  • Operated scanning equipment in accordance with established processes and procedures.
  • Resolved customer complaints in a professional manner.
  • Greeted customers promptly and responded to questions.
  • Processed customer payments quickly and returned exact change and receipts.
  • Welcomed customers, offering assistance to help find store items.
  • Counted and balanced cashier drawers.
  • Answered phone calls to assist customers with questions and orders.
  • Built and maintained productive relationships with employees.
  • Answered customers' questions and provided information on store procedures or policies.
  • Personalized service for each customer to elevate satisfaction levels.

Delivery Driver

Register Guard
Eugene
09.2024 - 04.2025
  • Delivered newspapers efficiently to designated routes and customers.
  • Maintained vehicle cleanliness and performed routine maintenance checks.
  • Communicated timely with dispatch regarding delivery issues or delays.
  • Followed safety protocols while driving in various weather conditions.
  • Facilitated positive customer interactions, enhancing satisfaction and loyalty.
  • Coordinated with team members to ensure timely deliveries and uphold service quality.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Transported and safely delivered items to prevent damage or loss.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Navigated routes with relevant map programs and GPS systems.
  • Received daily delivery instructions and route assignments from dispatch.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Resolved customer service complaints with professionalism, fostering trust and loyalty.
  • Handled merchandise in accordance with product handling standards.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Cleaned interior and exterior of delivery vehicle at end of shift.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Checked tires for proper inflation before departing on each delivery route to ensure safe travels.
  • Reviewed and verified invoices and purchase requests to confirm accuracy.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.
  • Inspected vehicles' condition, supplies and equipment before and after trips
  • Reviewed delivery documents and orders and reported errors to supervisor.
  • Checked loads against shipping papers to verify contents and identify special handling requirements.
  • Reported delays and accidents to stations using telephones or two-way radios.
  • Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
  • Improved project completion time, multi-tasking operations on heavy equipment and trucks.
  • Conducted emergency vehicle repairs to restore safety and dependability.

Delivery Driver

DoorDash
Eugene
02.2024 - 02.2025
  • Maintained vehicle cleanliness and performed routine maintenance checks.
  • Communicated promptly with dispatch about delivery issues or delays to maintain service continuity.
  • Followed safety protocols while driving in various weather conditions.
  • Managed customer interactions with professionalism and courtesy.
  • Organized delivery schedules to enhance route efficiency and minimize delays.
  • Handled cash transactions and maintained accurate records of deliveries.
  • Collaborated with team members to ensure timely deliveries and service quality.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Transported and safely delivered items to prevent damage or loss.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Navigated routes with relevant map programs and GPS systems.
  • Received daily delivery instructions and route assignments from dispatch.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Resolved customer service complaints professionally, ensuring trust and loyalty.
  • Handled merchandise in accordance with product handling standards.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Notified customers of delays to decrease calls to support.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Washed and vacuumed delivery vehicle after each shift to maintain cleanliness.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Checked tires for proper inflation before leaving on each route.
  • Reviewed and verified invoices and purchase requests to confirm accuracy.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.
  • Inspected vehicles' condition, supplies and equipment before and after trips
  • Reviewed delivery documents and orders and reported errors to supervisor.
  • Checked loads against shipping papers to verify contents and identify special handling requirements.
  • Reported delays and accidents to stations using telephones or two-way radios.
  • Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
  • Improved project completion time, multi-tasking operations on heavy equipment and trucks.
  • Conducted emergency vehicle repairs to restore safety and dependability.

Kitchen Worker

Oregon Department of Corrections
Lakeview
12.2021 - 08.2023
  • Prepared meals following safety and sanitation guidelines in a secure environment.
  • Supported food service operations for staff and inmates, ensuring compliance with dietary needs.
  • Maintained cleanliness of kitchen equipment and work areas daily.
  • Performed inventory checks for kitchen supplies and food items, maintaining stock levels for uninterrupted service.
  • Collaborated with team members to streamline food preparation processes.
  • Trained new kitchen staff on safety procedures and operational protocols.
  • Enforced dietary restrictions while preparing meals for diverse populations.
  • Monitored food quality and freshness during storage and preparation.
  • Cleaned and sanitized work areas, equipment, and utensils to uphold health and safety standards.
  • Prepared food items such as salads, entrees, sandwiches and desserts according to recipes.
  • Assembled food orders quickly and accurately.
  • Ensured that all food products were stored properly according to health regulations.
  • Operated kitchen appliances including ovens, grills, fryers and mixers.
  • Adhered to health and safety regulations when handling food items.
  • Kept track of expiration dates on food products to ensure freshness.
  • Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
  • Cleaned utensils, dishes, and glasses for customer use.
  • Organized supplies and ingredients needed for meal preparation.
  • Followed recipes and customer requests to prepare meals.
  • Cooked meats, fish, vegetables and other foods according to menus or customer requests.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Acquired new skills to support team and further accommodate customer needs.
  • Provided assistance with catering events by setting up buffets or plating individual meals.
  • Disposed of waste materials in accordance with established procedures.
  • Performed regular maintenance checks on kitchen machinery to ensure safe operation.
  • Adhered to portion control guidelines when preparing meals for customers.
  • Stocked refrigerators with prepared foods and beverages.
  • Developed recipes and menus to meet consumer demand and align with culinary trends.
  • Monitored temperatures of freezers, coolers and heating equipment to maintain proper levels of food storage safety.
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
  • Checked the quality of raw materials used in production processes.
  • Transported trash to dumpster, properly disposing of expired food items.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Cleaned and sterilized dishes, countertops, and utensils to prevent bacteria growth.
  • Peeled and cut fruit and vegetables to prepare for cooking or serving.
  • Partnered with chef to cook food and comply with food preservation guidelines.
  • Restocked pantry with nonperishable food items to prevent stock from running low.
  • Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
  • Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
  • Participated in kitchen staff meetings to discuss performance improvements and kitchen strategies.
  • Assisted in the preparation of meal ingredients, including measuring, weighing, and mixing.
  • Monitored food temperature during storage and preparation to adhere to food safety standards.
  • Provided customer service when necessary, addressing inquiries and ensuring satisfaction.
  • Participated in receiving deliveries and organizing supplies in storage areas.
  • Helped in setting up and cleaning up before and after service, ensuring a ready-to-use kitchen.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Communicated supply needs to management by reporting low or spoiled inventory for timely restocking.

Education

GED -

Lord Highschool
Woodburn, OR
06-1992

Accounting

Lane Community College
Eugene, OR

Criminal Justice

Lane Community College
Eugene, OR

Skills

  • Payment processing
  • Safety protocol adherence
  • Route navigation
  • Vehicle maintenance
  • Team collaboration
  • Problem solving
  • Effective communication
  • Time management
  • Conflict resolution
  • Customer relationship management
  • Customer service
  • Transaction processing
  • Issue resolution
  • Data verification
  • Document review
  • Basic math
  • Accuracy and precision
  • Error detection
  • Information processing
  • Safety risk mitigation
  • Product displays
  • Money handling
  • Price monitoring
  • Cash management
  • Problem-solving
  • Interpersonal communication
  • POS systems use
  • Financial records oversight
  • Employee training
  • Professional demeanor
  • Merchandise displays
  • Cash register operation
  • Credit and cash transactions
  • Security monitoring
  • Process transactions
  • Payment collection
  • Trained in Point-of-sale systems
  • Staff supervision
  • Credit card transactions
  • Price verification
  • Multitasking Abilities
  • Problem-solving abilities
  • Customer complaint handling
  • Physical stamina
  • Honest and dependable
  • Verbal communication
  • Customer relations
  • Till counting
  • Adaptable and flexible
  • Training and mentoring
  • Adaptability
  • Adaptability and flexibility
  • Multitasking capacity
  • Customer service excellence
  • Mathematical accuracy
  • Product recommendations
  • Electronic Payment Processing

Timeline

Parking lot checker

Express Employment Professionals
04.2025 - 01.2026

Delivery Driver

Register Guard
09.2024 - 04.2025

Delivery Driver

DoorDash
02.2024 - 02.2025

Kitchen Worker

Oregon Department of Corrections
12.2021 - 08.2023

GED -

Lord Highschool

Accounting

Lane Community College

Criminal Justice

Lane Community College

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Raymond Wilcox