Alejandro Morales
Dallas,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Tom Thumb - Cashier
Tom Thumb
Dallas, TX
11.2018 - 04.2019
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Operated cash register and accurately processed payments, returns, and exchanges
- Provided efficient and courteous service to customers
- Supported other departments within the store by providing assistance when needed
- Provided customers with product information and responded to inquiries courteously and promptly
- Developed strong customer relationships to support satisfaction and loyalty
- Maintained cash accuracy by working with the supervisor to correct deficiencies
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner
- Identified fraudulent activities such as counterfeit currency or stolen credit cards
- Operated the POS system efficiently to ensure accurate transactions
- Accurately processed customer payments using cash, credit cards, and checks
- Resolved and de-escalated issues to address customer concerns.
Amazon Warehouse - Associate
Amazon
05.2020 - 05.2021
- Provided support with labeling, sealing, boxing, wrapping, stacking, and other related activities
- Communicated effectively with other departments regarding potential delays or changes in delivery schedules
- Performed machine adjustments to minimize interruptions and produce quality products
- Notified supervisor of products not meeting quality specifications to assist with resolution
- Maintained accurate records of packaged items, including quantity and weight
- Operated packaging machinery and equipment to package products efficiently and safely
- Coordinated information about size and weight of packages to foster proper shipping classification
- Practiced good housekeeping to keep areas of responsibility safe, clean and tidy.
A&M Painting & Renovations - Painter
A&M Painting & Renovations
06.2021 - 08.2022
- Worked in remodeling homes which included; tile, painting, drywall installation and removal, texture
- Evaluated bids from subcontractors according to price and quality criteria before awarding contracts
- Maintained records of inventory levels, expenses incurred, and other related data
- Identified areas where cost savings could be achieved without compromising quality or safety standards
- Created detailed reports on job progress, labor costs, materials used, and other relevant information
- Collaborated with management in developing effective strategies for completing painting projects within budget
- Repaired plaster walls prior to painting by filling nail holes with spackle paste
- Cleaned up job site after completion of project; disposed of waste material properly
- Followed safety regulations at all times while performing duties on-site; wore protective gear when necessary
- Checked finished work for quality assurance purposes ensuring that it met customer specifications
- Prepared surfaces for painting by scraping, sanding, and priming; ensured proper surface preparation before applying paint
- Provided input on job scheduling and planning activities related to painting tasks
- Collaborated with other team members to complete projects in a timely manner; provided assistance where needed
- Organized tools and supplies in an efficient manner to maximize productivity during jobsite visits
- Performed minor carpentry work including installation of doors, windows and trim
- Sanded woodwork prior to painting using manual sanders and powered sander
- Applied sealants around baseboards, window frames and door frames following manufacturer's instructions
- Operated a variety of power tools such as airless sprayers, electric drills, grinders and sanders.
The Home Depot Warehouse - Associate
The Home Depot
01.2023 - 12.2023
- Operate EPJ machine to move and dock freight around the warehouse and manually load freight into trailers
- Performed physical inventory counts on a regular basis
- Interact effectively with staff through ongoing communication and exchange of information
- Utilized RF Scanner to track products in transit
- Loaded and unloaded trucks quickly and safely using pallet jacks and other equipment
- Operated forklifts and pallet jacks to transport shipments and equipment
- Tracked inventory movements using computerized tracking systems
- Loaded and unloaded shipments from delivery trucks after completing order documentation
- Successfully managed and organized warehouse inventory
- Efficiently operated forklift to move materials around the warehouse
- Adhered to company policies for safe storage of goods in the warehouse facility.
Driver, Warehouse Orders
HMSHost
Grapevine, TX
01.2024 - Current
- Ensured cargo was secured properly in accordance with company policy and DOT regulations.
- Delivered goods to specified destinations in a timely manner.
- Loaded and unloaded delivery vehicles with care to ensure safe transport of products.
- Inspected vehicles for mechanical items and safety issues prior to departing on routes.
- Adhered to all applicable traffic laws while operating commercial vehicles.
- Communicated customer orders accurately to warehouse staff for order fulfillment.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Education
Associate of Science - Radiology
Mountain View College
Dallas, TX05-2026
High School Diploma -
Justin F Kimball High School
05.2022
Skills
- Conflict Resolution
- Sorting And Labeling
- Heavy Lifting
- Osha Standards
- Rf Scanning Devices
- Microsoft Excel
- Effective Communication
- Time Management
- Customer Service
- Skilled Negotiator
Languages
- English (Fluent)
- Spanish (Fluent)
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Driver, Warehouse Orders
HMSHost
01.2024 - Current
The Home Depot Warehouse - Associate
The Home Depot
01.2023 - 12.2023
A&M Painting & Renovations - Painter
A&M Painting & Renovations
06.2021 - 08.2022
Amazon Warehouse - Associate
Amazon
05.2020 - 05.2021
Tom Thumb - Cashier
Tom Thumb
11.2018 - 04.2019
Associate of Science - Radiology
Mountain View College
High School Diploma -
Justin F Kimball High School