Thomas Keenan
Bay City,MI
Summary
Current Farmers Insurance agent with 18 years of experience responsible for recruiting and training 10 Farmers agents over the past 5 years while still running a successful Insurance Office. Securities 6 & 63 licensed, P&C Licensed, and Life and Health Licensed. I am well known and well respected with the agents in my district and state and would welcome the opportunity to do more with Farmers Insurance, and use my skills and work experience to improve the business/agent relationship in Michigan.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Farmers Insurance Agent-Tom Keenan Agency
Farmers Insurance Company
10.2005 - Current
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Expanded customer base through effective networking, cold calling, and relationship-building
- Drove revenue growth by consistently meeting or exceeding sales targets through strategic planning and execution.
- Collaborated with underwriters to develop tailored insurance solutions for clients while managing risk exposure for the company.
- Mentored reserve agents within the team, sharing insights and best practices to support their professional growth and contributions to the agency''s success.
- Used Apex to prepare sales reports containing customer information related to products and services purchased.
- Graduated 10 Protege/Referral Agents
- New Business Leader in the State
- Multiple Achievement awards including Championship and Toppers Club
Executive Team Leader, Logistics Operations
Target Corporation
08.2003 - 10.2005
- Improved logistics efficiency by streamlining processes and implementing innovative solutions.
- Reduced operational costs through effective resource management and strategic planning.
- Enhanced team productivity by providing leadership, guidance, and support to direct reports.
- Collaborated with cross-functional teams to optimize overall supply chain performance.
- Managed vendor relationships to ensure timely delivery of goods and services while maintaining quality standards.
- Oversaw transportation operations, coordinating shipments, deliveries, and distribution schedules efficiently.
- Organized unit training operations and managed details when unit move was required.
- Managed 2 Team Leaders and 60 employees
- Key holder and Store Manager
- Led the state in efficiency numbers and production
- Transformed the worst performing store to the best performing in 8 months
Education
Bachelor of Business Administration - Business Management
Saginaw Valley State University
Bay City, MI08.2003
Skills
- Lead Prospecting
- Schedule Management
- Contract Negotiations
- Marketing Management
- Professional Networking
- Clear Communication
- Problem-Solving
- Industry Expertise
- Problem-Solving Skills
- Customer Complaint Resolution
- Positive Attitude
- Personnel Recruitment
- Conflict Resolution
- Product knowledge
Accomplishments
Toppers Club
Championship
Protege Mentor
State Leader in Sales
Certification
P&C Licenses
Life & Health Licenses
6&63 Licenses
Timeline
Farmers Insurance Agent-Tom Keenan Agency
Farmers Insurance Company
10.2005 - Current
Executive Team Leader, Logistics Operations
Target Corporation
08.2003 - 10.2005
Bachelor of Business Administration - Business Management
Saginaw Valley State University
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