Talented Owner with excellent marketing, customer service and client retention skills with more than 25 years of sales experience. Highly effective and comfortable working with people at all levels in organization.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Insurance Agency Owner
Kristin Gannon Insurance, LLC
09.2022 - Current
Captive Agency Owner for Country Financial, an Independently owned company, servicing all of Oklahoma
Currently servicing an existing book of business and prospecting for new clients
Current offerings are Home, Auto, Life & Commercial
Experienced in claims, customer service, client retention and new business sales
All inquiries are handled by me from the start to the finish line plus continuous customer care following the point of sale
Agency Business Consultant
Cory Washam Insurance (Farmers District 05 Office)
12.2019 - 05.2022
Consulted 38 independent insurance agents & staff on Farmers Life Insurance products
Ran quarterly Life promotions & trackers to increase revenue
Coached new agents on how to achieve first year milestone awards
Worked closely with underwriting to achieve best results for each client
Sent delivery requirement reminders to all agents to improve process time to close the sale
Tracked monthly Life apps (written/paid) per agent monthly to compare to YTD/Annual goal
Provided product training sessions at District Office/Agents Office
When needed met with agents’ customers to review their Life options to help close the sale
Sales & Marketing Rep
Gallien Enterprises, LLC (Geico)
07.2018 - 10.2019
Worked with dealership Sales Representatives/GM's in Eastern Oklahoma to boost sales
Communicated with customers to understand needs and recommend appropriate solutions
Managed projects through effective budgeting, scheduling and complex problem-solving
Fostered close-nit partnerships with customers to uncover and meet specific goals
Met frequently with technical, product management and service personnel to stay current on company offerings and business policies
Identified client needs, built relationships and overcame objections to drive sales
Sales & Marketing Supervisor
Taylor Industries
03.2011 - 03.2018
Marketed & sold Well Servicing rigs, mud pumps, water well rigs & pipe handlers
Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects
Created effective organizational systems for reports, agendas, contracts and records
Communicated with customers to understand needs and recommend appropriate solutions
Managed projects through effective budgeting, scheduling and complex problem-solving
Fostered close-nit partnerships with customers to uncover and meet specific goals
Met frequently with technical, product management and service personnel to stay current on company offerings and business policies
Identified client needs, built relationships and overcame objections to drive sales
Media Manager
Williams & Williams Marketing Services Inc.
09.2004 - 10.2009
Shaped strategic direction of copy by collaborating with marketing and retail partners
Coordinated production schedules and activities for media program
Presented production ideas and determined creative scenarios for production and delivery
Collaborated with executives to define and propel organization's mission and vision
Developed project budgets and managed production costs
Developed schedules for production, editing and duplication to ensure timely delivery
Education
Business Mgmt Studies -
University of Phoenix
Tulsa, OK
01.2003
General Studies - undefined
University of Arkansas
Fayetteville, AR
01.1995
High School Diploma - undefined
Bishop Kelley High School
Tulsa, OK
01.1992
Skills
Strategic Planning
Account Servicing
Lead Prospecting
Scheduling Understanding
Service Agreements
Acquiring Clients
Product Promotions
SalesForce Expertise
Marketing Understanding
Revenue Generation
Problem Solving
Customer Relations
Records Management
Business Consulting
Product Management
Production Management
Business Analysis
Presentation Skills
Certification
Insurance Producer License
Property & Casualty License
Life & Health Insurance License
Timeline
Insurance Agency Owner
Kristin Gannon Insurance, LLC
09.2022 - Current
Agency Business Consultant
Cory Washam Insurance (Farmers District 05 Office)
12.2019 - 05.2022
Sales & Marketing Rep
Gallien Enterprises, LLC (Geico)
07.2018 - 10.2019
Sales & Marketing Supervisor
Taylor Industries
03.2011 - 03.2018
Media Manager
Williams & Williams Marketing Services Inc.
09.2004 - 10.2009
General Studies - undefined
University of Arkansas
High School Diploma - undefined
Bishop Kelley High School
Insurance Producer License
Property & Casualty License
Life & Health Insurance License
Business Mgmt Studies -
University of Phoenix
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