Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Miranda Flores

Tempe,AZ

Summary

Dynamic, tech Savvy insurance professional with a proven track record. Excelling in client retention and new business development. Leveraged exceptional customer service and strong rapport-building skills to enhance sales pipelines and exceed quotas. Committed to ethical practices and continuous client education, ensuring comprehensive coverage solutions. I bring fresh perspectives and strong yet attractive sales approaches when needed.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Insurance Agency Owner

Only Plans LLC
2024.10 - Current
  • Increased client retention by consistently providing exceptional customer service and maintaining strong relationships.
  • Boosted agency visibility through targeted marketing campaigns, enhancing brand awareness and attracting new customers.
  • Conducted periodic reviews of clients insurance portfolios to identify gaps in coverage and offer appropriate solutions.

SPC/RAM

Aflac
2024.02 - 2024.12
  • Established trust with clients through consistent follow-up and a commitment to understanding their unique business needs.
  • Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
  • Enhanced sales pipeline by targeting potential customers in various markets and utilizing effective marketing strategies.
  • Developed and executed annual open enrollment events, ensuring timely updates to employee benefits elections.

Insurance Agent

Aflac
2020.05 - 2024.02
  • Established trust with clients through consistent follow-up and a commitment to understanding their unique business needs.
  • Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
  • Enhanced sales pipeline by targeting potential customers in various markets and utilizing effective marketing strategies.
  • Developed and executed annual open enrollment events, ensuring timely updates to employee benefits elections.

Education

High School Diploma -

McClintock High School
2020-05

Skills

  • Customer service
  • Licensed insurance agent
  • Professionalism and ethics
  • Quotes and sales
  • Product knowledge
  • Lead prospecting
  • Client retention
  • Account management

Certification

  • Licensed Life and Health

Timeline

Insurance Agency Owner

Only Plans LLC
2024.10 - Current

SPC/RAM

Aflac
2024.02 - 2024.12

Insurance Agent

Aflac
2020.05 - 2024.02

High School Diploma -

McClintock High School
Miranda Flores