Upbeat, customer-focused Sales Associate with 3 years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
11
11
years of professional experience
Work History
Mobile Expert
OSL Retail Services
Nampa, ID
02.2023 - Current
Advised customers on which model best suits their needs based on budget constraints and desired features.
Recommended additional accessories or services that would complement the customer's device experience.
Assisted customers in setting up new devices and transferring data from old to new devices.
Recommended, selected and located merchandise based on customer desires.
Educated customers about their device's features and how to maximize its potential usage for productivity or entertainment purposes.
Maintained knowledge of sales and promotions, return policies and security practices.
Greeted customers to determine wants or needs.
Store Leader
MAVERIK
Meridian, ID
09.2020 - 11.2022
Key holder
I was responsible for the whole store in the evenings, all of the Stocking, Cleaning, Customer service, Cash handling, lotto, and occasional cooking.
Answered customer queries and complaints and provided prompt solutions.
Inspected deliveries to verify quality standards before stocking shelves.
Dealt with customer complaints and rectified product and service issues.
Answered store and merchandise questions and led customers to wanted items.
LINE COOK
OLIVE GARDEN
Nampa, ID
10.2016 - 10.2020
Responsible for cooking hot food in a reasonable amount of time while also having a clean station to prepare it in.
Operated fryers and grills according to instructions to maintain safety and food quality.
Handled advanced thawing and food pre-preparation for upcoming meals.
Replenished food items from inventory and rotated ingredients.
Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
Cooked multiple orders simultaneously during busy periods.
Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
Cleaned food preparation areas, cooking surfaces, and utensils.
PREP-COOK/FRY COOK
YARDHOUSE
Meridian, ID
10.2013 - 10.2016
Responsible for preparing ingredients to be used during Kitchen production
While also frying food for the customers as they order it.
Trained new employees on proper techniques of preparing meals safely.
Checked quality of food products to meet high standards.
Checked freshness of food and ingredients prior to use.
Operated grills and steamers to prepare vegetables, potatoes, rice and meats.
Measured and weighed food items to comply with portion requirements.
Measured ingredients accurately using measuring cups and spoons.
Prepped vegetables and ingredients by washing, chopping and dicing.
Handled advanced thawing and food pre-preparation for upcoming meals.
Helped train and develop new talent.
Communicated effectively with fellow staff members regarding meal preparations.
PREP-COOK
RICE CONTEMPORARY ASIAN CUISINE
Eagle, ID
02.2013 - 03.2013
Responsible for preparing ingredients to be used during Kitchen production.
Heated sauces, soups and gravies according to specified methods.
Cleaned and sanitized work areas and equipment to ensure food safety standards.
Followed recipes to prepare meals according to customer specifications.
Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
Set up work stations prior to opening to minimize prep time.
Received and stored food and supplies.
Monitored temperatures of prepared food and cold-storage areas.
GRILL COOK
DUTCH GOOSE
Caldwell, ID
11.2012 - 12.2012
Short order grill cook and dish washer.
Distributed food to service staff for prompt delivery to customers.
Kept work area clean at all times by sweeping floors, wiping down counters, tables with sanitizer solution and washing dishes, utensils properly after each shift.
Prepared a variety of foods including salads, sandwiches and entrees using established recipes.
Complied with all safety standards while on the job.
Followed proper sanitation procedures during food preparation and storage.
Monitored grill temperature to ensure proper cooking times.
Grilled various cuts of meat and seafood items to meet customer specifications and food handling standards.
Ensured all food was cooked to the correct temperature as per health code regulations.
Sanitized workstation before and after shift to prevent illness and food contamination.
Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
Operated fryers and grills according to instructions to maintain safety and food quality.