Alejandro Orozco

● Diagnosed and repaired complex mechanical and electrical vehicle concerns using Mercedes-Benz OEM diagnostic equipment and technical databases.

● Performed preventative maintenance, inspections, engine repairs, tune-ups, fluid services, and component replacements to OEM standards.

● Troubleshot complex issues, identified root causes, and completed effective repairs while minimizing repeat repairs and unnecessary parts replacement.

● Conducted thorough inspections to identify leaks, damage, and worn components, ensuring vehicle safety and performance.

● Maintained 160%+ technician efficiency for multiple years, consistently exceeding productivity expectations.

● Consistently ranked among the top 3 flagging technicians for productivity, diagnostics, and repair efficiency.

● Maintained an organized workspace and collaborated with advisors and technicians to complete repairs efficiently while maintaining quality standards.