Summary
Overview
Work History
Education
Skills
Timeline
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James Reynolds

Federal Way

Summary

Dynamic automotive technician with extensive experience at Mercedes-Benz, excelling in vehicle diagnostics and engine repair. Proven ability to enhance fleet maintenance and deliver exceptional customer service. Skilled in technical troubleshooting and effective communication, ensuring optimal vehicle performance and client satisfaction. Committed to furthering my experience in customer service.

Overview

4
4
years of professional experience

Work History

Automotive Technician

Pep Boys
Puyallup
02.2024 - Current
  • Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
  • Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.

Tow Truck Driver

United Towing Services
Kent
05.2023 - 02.2024
  • Assisted stranded drivers with roadside services
  • Perform maintenance on fleet tow trucks

Automotive Fleet Technician

Mercedes-Benz
Tacoma
11.2021 - 05.2023
  • Conduct vehicle inspections and diagnose issues
  • Perform maintenance on fleet vehicles
  • Repair mechanical and electrical systems in vehicles

Education

Associate of Applied Science - Automotive Technologies

Renton Technical College
Renton, WA
06-2022

Skills

  • Engine repair
  • Vehicle diagnostics
  • Preventive maintenance
  • Customer service
  • Roadside assistance
  • Fleet maintenance
  • Technical troubleshooting
  • Effective communication
  • Mercedes-Benz Sprinter fleet vehicles experience
  • Heating and air conditioning

Timeline

Automotive Technician

Pep Boys
02.2024 - Current

Tow Truck Driver

United Towing Services
05.2023 - 02.2024

Automotive Fleet Technician

Mercedes-Benz
11.2021 - 05.2023

Associate of Applied Science - Automotive Technologies

Renton Technical College

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