Summary
Overview
Work History
Education
Skills
Sign language
Timeline
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Gregory Harmsen

Council Bluffs,IOWA

Summary

Dynamic Automotive Technician with extensive experience at GAT Airline Ground Support, excelling in diagnostic testing and performance enhancement. Proven track record of improving workshop efficiency and customer satisfaction through effective communication and meticulous attention to detail. Skilled in advanced diagnostics and committed to upholding safety standards in all repairs.

Overview

33
33
years of professional experience

Work History

Automotive Technician

GAT Airline Ground Support
Omaha, NE
10.2019 - Current
  • Diagnosed vehicle issues using advanced diagnostic tools and equipment.
  • Performed routine maintenance tasks including oil changes, tire rotations, and brake inspections.
  • Maintained a clean and organized workspace to ensure safety and compliance standards were met.
  • Assisted customers in understanding repair services and provided detailed explanations of maintenance needs.
  • Led initiatives to streamline parts ordering, resulting in improved inventory management and reduced operational costs.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Performed safety and emissions inspections.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
  • Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
  • Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
  • Snow plow maintenance
  • Small engine repairs on portable water cart
  • Deicer truck maintenance and repairs
  • Diesel engine repairs and emissions repairs.
  • Know how to use Cummins insite and deutz software. International Maxx service software. Snap on scanner. Launch scanner. Otc scanners.

Automotive Technician

S&M Import Auto
Omaha, NE
02.2009 - 10.2019

Replaced engines efficiently.

Overhauled transmission components.

Executed precise welding operations.

Enhanced performance and longevity of wheel bearings.

Performed regular upkeep and repair tasks.

  • Maintained a clean and organized workspace to ensure safety and compliance standards were met.
  • Assisted customers in understanding repair services and provided detailed explanations of maintenance needs.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
  • Maintained up-to-date knowledge of automotive industry standards and practices.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Delegated and supervised vehicle bodywork to body team for restoration and remediation.

Automotive Technician

O'Daniel Honda
Omaha, NE
09.2008 - 02.2009
  • Diagnosed vehicle issues using advanced diagnostic tools and equipment.
  • Performed routine maintenance tasks including oil changes, tire rotations, and brake inspections.
  • Collaborated with team members to enhance workflow efficiency during peak service periods.
  • Maintained a clean and organized workspace to ensure safety and compliance standards were met.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Investigated customer complaints to identify cause of malfunctions.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.

Automotive Technician

Country Tires (firestone)
Glenwood, IA
04.2005 - 09.2008
  • Diagnosed and repaired various automotive systems, ensuring vehicle safety and performance.
  • Conducted routine maintenance services, enhancing customer satisfaction through reliable service delivery.
  • Utilized diagnostic tools to identify issues, streamlining repair processes and improving turnaround times.
  • Collaborated with team members to troubleshoot complex mechanical problems, fostering a cooperative work environment.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.

Automotive Technician

Firestone
Council Bluffs, IA
06.2003 - 04.2005
  • Diagnosed vehicle issues using advanced diagnostic tools and equipment.
  • Performed routine maintenance tasks including oil changes, tire rotations, and brake inspections.
  • Collaborated with team members to enhance workflow efficiency during peak service periods.
  • Maintained a clean and organized workspace to ensure safety and compliance standards were met.
  • Assisted customers in understanding repair services and provided detailed explanations of maintenance needs.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.

Auto Technician

Superior Honda of Council Bluffs
Council Bluffs, IA
05.1997 - 06.2003

Diagnosed and fixed electrical problems promptly.

Performed precise 4-wheel alignment.

Enhanced braking systems for improved safety.

Demonstrated expertise in welding techniques.

Conducted regular maintenance on timing belts.

Coordinated tire and wheel installations.

Completed engine replacement with precision.

Performed comprehensive transmission replacement.

Auto Technician

C.B. Auto Foreign Parts & Repairs
Council Bluffs, IA
03.1993 - 05.1997
  • Diagnosed and repaired automotive issues using specialized diagnostic tools and equipment.
  • Conducted regular maintenance tasks such as oil changes, brake inspections, and tire rotations.
  • Assisted in troubleshooting electrical and mechanical systems to ensure vehicle reliability.
  • Collaborated with team members to streamline repair processes and enhance service efficiency.

Education

Associate of Science - Automotive Technician

Iowa Western Community College
Council Bluffs, IA
06.1997

Skills

  • Brake system repair
  • Diagnostic testing
  • Routine maintenance
  • Engine repairs
  • Tire alignment
  • Electrical troubleshooting
  • Fluid changes
  • Emissions inspections
  • Automotive software usage
  • Parts replacement
  • Preventive maintenance
  • Workshop organization
  • Welding techniques
  • Performance enhancement
  • Mechanical troubleshooting
  • Vehicle inspections
  • Technical communication
  • Strong work ethic
  • Changing tires
  • Attention to detail
  • Engine repair
  • Problem-solving
  • Safety awareness
  • Changing oil
  • Valid Driver's license
  • Hand and power tools
  • Time management
  • Brake systems understanding
  • Replacing parts
  • Troubleshooting skills
  • Fluid exchanges
  • Brake systems
  • Inspecting vehicles
  • Steering systems
  • Tire services
  • Vehicle inspection
  • Suspension systems
  • Alignments experience
  • System repairs
  • Transmissions
  • Fuel systems
  • Exhaust systems
  • Team collaboration
  • Preventive maintenance services
  • Coolant system control
  • Installing equipment
  • Electrical failure repairs
  • Battery services
  • Heavy lifting
  • Replacing filters
  • Engine rebuilds
  • Heating and air conditioning
  • Drivetrain repair
  • Automotive electronics
  • Drivetrain and axle installation
  • Customer relations
  • Wheel alignments
  • Electrical experience
  • Emissions control
  • Rebuilding engines
  • Advanced diagnostics
  • Flexible schedule
  • Estimating work
  • Electrical systems
  • Work Planning and Prioritization
  • Operating air compressors
  • Quality assurance inspections
  • Soldering skills
  • Welding and fabrication
  • Maintaining records
  • Maintenance scheduling
  • Preparing work orders
  • Calibrating systems
  • Managing parts
  • Hazardous waste management
  • Manual transmissions
  • Purchasing parts and inventory
  • Performance tuning
  • Issue resolution
  • Inventory organizing
  • Electrical repair procedures
  • Job scheduling
  • Repair quotes
  • Service scheduling
  • Optimizing engine performance
  • Chemical disposal
  • Relaying complex information
  • Hybrid systems
  • Bay management
  • Detailing services
  • Scheduled services

Sign language

Communication with hard of hearing and deaf peoole

Timeline

Automotive Technician

GAT Airline Ground Support
10.2019 - Current

Automotive Technician

S&M Import Auto
02.2009 - 10.2019

Automotive Technician

O'Daniel Honda
09.2008 - 02.2009

Automotive Technician

Country Tires (firestone)
04.2005 - 09.2008

Automotive Technician

Firestone
06.2003 - 04.2005

Auto Technician

Superior Honda of Council Bluffs
05.1997 - 06.2003

Auto Technician

C.B. Auto Foreign Parts & Repairs
03.1993 - 05.1997

Associate of Science - Automotive Technician

Iowa Western Community College