Alejandro Osorio
Houston,TX
Summary
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Taco Bell Restaurant
01.2023 - 03.2024
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Lead Busser
Anthonies Market Grill
01.2022 - 09.2022
- Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
- Collaborated with servers to ensure timely delivery of food and beverages, resulting in improved service quality.
- Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
- Assisted team members during busy periods, ensuring seamless operations and excellent guest experiences.
- Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
- Adhered to strict sanitation guidelines when handling dishes and utensils, maintaining a hygienic dining environment.
- Streamlined communication between kitchen staff and servers, minimizing errors and enhancing overall service efficiency.
Shelf Stocker
Brookshire Truck Stop
01.2020 - 12.2020
- Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.
- Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
- Maintained a clean and organized store environment for optimal shopping experience.
- Provided excellent customer service, addressing concerns and facilitating positive interactions on the sales floor.
- Responded quickly to spills or mishaps, maintaining a safe shopping environment for customers and staff alike.
Education
High School Diploma -
Fulshear High School
Fulshear, TXSkills
- Product and service knowledge
- Operations Management
- Task Delegation
- Sales Reporting
- Bilingual (English/Spanish)
- Punctual
- Diligent
- Organized
- Multi-task
Theme Park Actor
Welcoming and reacting with guests at Halloween Theme Park.
Timeline
Assistant Manager
Taco Bell Restaurant
01.2023 - 03.2024
Lead Busser
Anthonies Market Grill
01.2022 - 09.2022
Shelf Stocker
Brookshire Truck Stop
01.2020 - 12.2020
High School Diploma -
Fulshear High School