Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alejandro Perez

Hayward,CA

Summary

Dynamic professional with a strong background in customer engagement and detail-oriented service, honed at Applebee's. Proven ability to manage table vacancies and enhance guest experiences while effectively utilizing sales strategies. Adept at maintaining high standards of quality and efficiency, with expertise in telephone reception and menu management.

Energetic Hostess enhances customer experiences in food service setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Overview

10
10
years of professional experience

Work History

Host/Dishasher

Applebees
05.2024 - 12.2024
  • Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
  • Monitored seating area and checked restrooms regularly to keep them spotless.
  • Worked with front-of-house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed customers of accurate wait times.

Truck Washer

J B Trucking
03.2023 - 12.2023
  • Provided exceptional customer service by recommending and advising customers on service options, pricing, and savings opportunities through memberships or promotional information.
  • Rinsed objects are placed on drying racks or used with cloths, squeegees, or air compressors to dry surfaces.

. Evaluated vehicles' exterior ahead of car wash service

  • Cleaned and polished vehicle interiors and exteriors to high standards.
  • Applied waxes and protective treatments to vehicles for high-quality finishes.

Finnisher

PCC Structurals
05.2015 - 03.2021
  • Reviewed final aspects of finishing for compliance with established standards related to color, textures, metals, exotic woods and aged finishes.
  • Reviewed all project documentation and blueprints to prioritize and schedule job tasks.
  • Provided guidance, assistance and training to employees when needed.
  • Repaired damaged items using different chemicals and tools.
  • Inspected products and machines to maintain quality and efficiency.

Education

High School Diploma -

Tokay High School
Lodi, CA
06-2009

Skills

  • Telephone reception
  • Menu management
  • Sales strategies
  • Detail-oriented
  • Table vacancy management
  • Customer engagement

Timeline

Host/Dishasher

Applebees
05.2024 - 12.2024

Truck Washer

J B Trucking
03.2023 - 12.2023

Finnisher

PCC Structurals
05.2015 - 03.2021

High School Diploma -

Tokay High School
Alejandro Perez