Lane Wigger
Farmington,MO
Summary
Customer-savvy employee accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
4
4
years of professional experience
Work History
Host/Takeout Host
Colton's Steak House & Grill
11.2021 - 12.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took customer orders, and proceeded to bag them up and handle them with the utmost care.
Deli Clerk
Walmart
02.2023 - 03.2023
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
Cashier
Buffalo Wild Wings
06.2020 - 11.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Took customer orders, and proceeded to bag them up and handle them with the utmost care.
Education
High School Diploma -
Farmington High School
Farmington, MO05.2022
Skills
- Telephone Reception
- Team Collaboration
- Team Player Mentality
- Customer Service
- Organizational Skills
- Cash Handling
- Multitasking Proficiency
- Exceptional Communication
- Empathy and Understanding
- Conflict Resolution
- Strong Interpersonal Skills
- Hard Work Ethic
Timeline
Deli Clerk
Walmart
02.2023 - 03.2023
Host/Takeout Host
Colton's Steak House & Grill
11.2021 - 12.2023
Cashier
Buffalo Wild Wings
06.2020 - 11.2021
High School Diploma -
Farmington High School