Alejandro Perez
Miami
Summary
Dynamic real estate professional with extensive experience at Offerfi Homes, excelling in lead generation and customer service. Proven track record in resolving complex issues and ensuring compliance in transactions. Adept at negotiating favorable terms and developing effective marketing strategies, driving sales growth and enhancing client satisfaction.
Overview
7
7
years of professional experience
Work History
Senior Home Advisor
Offerfi Homes
Miami
01.2024 - 06.2025
- Conducted market research to identify potential buyers and sellers in the area.
- Resolved customer complaints regarding properties purchased or sold by providing timely solutions.
- Conducted market research to identify trends and potential customers.
- Identified prospective customers through networking activities and referrals.
- Assisted clients in preparing documents related to real estate transactions such as loan applications, closing statements.
- Ensured compliance with all applicable laws governing real estate transactions.
- Developed and implemented marketing strategies to increase sales of properties.
- Advised clients on the best options for buying or selling property.
- Managed customer inquiries promptly and professionally.
Real Estate Wholesaler
Next Home Realty Group (Myself)
Miami
12.2022 - 12.2023
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Was responsible for lead generation, sales management, finding off-market properties that were potentially looking to sell, and also being able to find investors who were looking to purchase off-market properties.
Moving Consultant
Moving APT
Miami
10.2020 - 11.2022
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Utilized various software and tools to streamline processes and optimize performance.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Assisted with customer requests and answered questions to improve satisfaction.
- Updated and maintained databases with current information.
- Upsold additional items based on customer interests and needs.
- Processed returns, exchanges, and refunds in accordance with company policies.
Telemarketing Sales Representative
Interval International
Miami
06.2018 - 09.2020
- Provided excellent customer service by responding promptly to customer inquiries, addressing concerns, and resolving any issues that arose.
- Negotiated prices and terms of sale with customers.
- Resolved customer complaints quickly and efficiently.
- Developed and maintained relationships with existing customers, as well as cultivated new contacts in order to generate sales leads.
- Renewed existing memberships, as well as upsold to more expensive membership plans.
Education
High School Diploma -
Miami Senior High School
Miami, FL05-2018
Skills
- Real estate compliance
- Customer service
- Problem solving
- Time management
- Property valuation
- Negotiation skills
- Lead generation
- Document preparation
- Conflict resolution
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Senior Home Advisor
Offerfi Homes
01.2024 - 06.2025
Real Estate Wholesaler
Next Home Realty Group (Myself)
12.2022 - 12.2023
Moving Consultant
Moving APT
10.2020 - 11.2022
Telemarketing Sales Representative
Interval International
06.2018 - 09.2020
High School Diploma -
Miami Senior High School
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