Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Convenience Store Manager
Remy's Convenience LLC.
Flushing, NY
05.2021 - Current
Processed credit card, EBT and gift certificate payments in electronic computer systems.
Supervised worker activities to consistently complete opening, closing and daily procedures.
Transformed unkempt, dusty store into sparkling clean, inviting retail showcase and inspired and incentivized team to continually maintain immaculate environment.
Recruited, hired and trained four customer-focused employees and built loyal, engaged and productive team with commitment to store success.
Engaged with customers to check satisfaction with product quality, store cleanliness and service delivery.
Monitored employee productivity and suggested improvements for better productivity and service delivery.
Front Desk Receptionist
New York Driving School-Queens, NY
Queens
02.2020 - 05.2021
Demonstrated proficiency in attending to clients' needs throughout every stage of obtaining their license, from guiding them through driving lessons to efficiently managing appointment bookings.
Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
Handled payment processing and provided customers with receipts and proper bills and change.
Explained policies and procedures to visitors.
Event Planner
Tenorio's Logistic-Queens, NY
Queens
04.2019 - 12.2019
Worked in various aspects of event management including stage setup, area coordination, and transportation of equipment.
Coordinated plans and specific event needs with internal personnel.
Stood for long hours, frequently reached, and moved up to 90 pounds.
Performed daily inspections and other tasks to maintain clean and safe work environment.
Transported materials to or from designated areas using hand truck, electric dolly or forklift.
Understood how to operate and maintain job site equipment safely and for maximum productivity.
Cook/Cashier
Big Belly Deli-Queens, NY
Queens
08.2018 - 02.2019
Prepared and served meals by reviewing recipes and combining and cooking ingredients.
Operated grills, fryers and broilers to cook items to quality guidelines.
Regulated oven, broiler and roaster operations for cooking at correct temperatures.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Chopped, diced and sliced vegetables and fruit ahead of rush periods.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Car Washer/Detailer
Central Car Wash-Queens, NY
Queens
02.2017 - 07.2018
Demonstrated exceptional speech ability in effectively promoting and selling washing packages at the front desk.
Inspected vehicles for noticeable defects such as dents, scratches and torn upholstery.
Resolved customer complaints promptly to retain customer loyalty.
Applied waxes or masking materials to vehicles to preserve, protect or restore color or condition.
Maintained inventories of cleaning supplies.
Education
Associate in Criminal Justice -
LaGuardia Community College
Queens, NY
08.2024
Skills
Car Wash
Event Planning
Van Driver
Teamwork and Collaboration
Computer Skills
Catering Experience
Delivery Driver Experience
Front Desk
Cooking Experience (1 year)
Logistics
Transportation (1 year)
Driving
Cash register
Cooking
Packaging
Cash handling
Customer service
Bilingual
English
Spanish
Communication skills
Customer support
Typing
Phone etiquette
Data collection
Home & community care
Computer skills
Organizational skills
Office experience
Filing
Theft Prevention
Certification
Driver's License, 12/01/22, 11/30/30
Food Handler Certification
Languages
Spanish, Expert
English, Expert
References
References available upon request.
Timeline
Convenience Store Manager
Remy's Convenience LLC.
05.2021 - Current
Front Desk Receptionist
New York Driving School-Queens, NY
02.2020 - 05.2021
Event Planner
Tenorio's Logistic-Queens, NY
04.2019 - 12.2019
Cook/Cashier
Big Belly Deli-Queens, NY
08.2018 - 02.2019
Car Washer/Detailer
Central Car Wash-Queens, NY
02.2017 - 07.2018
Associate in Criminal Justice -
LaGuardia Community College
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