Leif Carlson
Midland,MI
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Manager
Good Time's Pizza
Saginaw, MI
07.2021 - Current
- Led and supervised a team of employees, including cooks and delivery staff, ensuring efficient operations in a fast-paced environment.
- Delivered customer service by handling complaints
- Provided training for new staff both in store and as a delivery driver
- Oversaw financial management
- Ensured high-quality food preparation by maintaining consistent standards, adhering to recipes, and overseeing food safety and cleanliness.
- Monitored inventory levels and placed orders to maintain optimal stock availability.
- Managed inventory control, cash control, and store opening and closing procedures.
Security Officer
SOARING EAGLE CASINO AND RESORT
Mount Pleasant, MI
08.2020 - 02.2021
- Conducted regular surveillance of casino premises to identify and address potential security threats.
- Collaborated with local law enforcement to maintain compliance with gaming regulations and safety protocols.
- Monitored access points to restrict entry of unauthorized individuals and maintain a secure environment.
- Responded promptly to incidents, documenting details for further investigation and reporting as necessary.
- Provided support during special events, ensuring all security measures were followed for guest enjoyment.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Sales Associate
Dunham's Sports
Midland, MI
07.2019 - 07.2020
- Worked mostly as a Cashier and Sales Associate. Assisted managers with back room truck and stock organization and placement on the floor. Occasionally assisted customers in multiple areas around the store including sports hardware, outdoors recreational equipment, golf, fishing, and kayaking.
Car Washer/Detailer
Fast Eddie's Car Wash and Oil Change
Midland, MI
09.2018 - 02.2019
- Washed and detailed vehicle interiors. Cleaned the building every weekend including car wash area, bathrooms, office, and outside detailing areas.
Education
Electrical (Apprenticeship) -
Greater Michigan Construction Academy
Midland, MI06-2018
General (G.E.D.) - undefined
H.H. Dow High School
Midland, MI06-2018
Skills
- Store management
- Customer service
- Assistant manager experience
- Supervising experience
- Detailing
- Windows
- Sales management
- Team management
- POS
- Retail sales
- Sales
- Car Wash
- Basic math
- Microsoft Word
- Software troubleshooting
- Leadership
- Communication skills
- Driving
- Microsoft Excel
- Management
- Technical Support
- Cooking
- Cash handling
- Cash register
- Computer hardware
- Video editing
- Merchandising
- Food industry
- Computer
- Networking
- Retail management
- Inventory control
- Multitasking and organization
Certification
Driver's License
Additional Information
Authorized to work in the US for any employer
Timeline
Store Manager
Good Time's Pizza
07.2021 - Current
Security Officer
SOARING EAGLE CASINO AND RESORT
08.2020 - 02.2021
Sales Associate
Dunham's Sports
07.2019 - 07.2020
Car Washer/Detailer
Fast Eddie's Car Wash and Oil Change
09.2018 - 02.2019
General (G.E.D.) - undefined
H.H. Dow High School
Electrical (Apprenticeship) -
Greater Michigan Construction Academy