Ivy Tomlinson
Shop Miss A
Del City,OK
1
Certification
7
years of professional experience
Leveraged comprehensive skills to enhance team performance and contribute positively to workplace culture.
Work History
Store Manager
1 Year 3 Months- Oversaw store operations by managing team schedules and workflows. Led a team in the execution of daily activities to enhance customer satisfaction. Developed and implemented staff schedules to ensure optimal coverage.
Asset Protection Associate
5 Months- Monitored store premises to prevent theft and maintain a safe environment.
- Conducted regular audits of inventory and security systems for accuracy.
- Collaborated with law enforcement on investigations related to theft incidents.
- Developed and implemented training programs for new asset protection associates.
Operations Manager
9 Months- My position acts as the assistant manager running the cvs stores.
- Count tills
- Run register
- Work computer office work
- Work with and train others.
Amazon Fulfillment Associate
3 Months- Oversaw order selection and distribution for customer requests. Managed operation of Amazon robots to enhance productivity.
Dollar General Key Holder/Manager
8 Months- Directed register operations to enhance customer service. Coordinated store openings and closings to ensure smooth transitions. Cultivated a strong reputation through exceptional customer reviews and consistent daily performance. Executed store management tasks single-handedly, demonstrating versatility and commitment.
Inventory Control Specialist
1 Year 2 Months- Managed equipment operations to streamline order picking processes and enhance product count accuracy. Oversaw order fulfillment activities to ensure precision in product inventory.
Walmart Online Grocery Pickup
2 Years 5 Months- Strong cash register skills. Great customer service. Actively worked about the store to gather and create orders. Backup manager when departmental manager was out. Put my costumers first.
Dunkin Donuts Crew Member
1 Year 1 Month- Oversaw cash register operations and maintained accurate transaction records. Directed beverage service autonomously to enhance customer satisfaction. Committed to 60 hours of service weekly to meet operational demands.
Education
High school diploma
Skills
Succession planning
Retail management
Cycle counting inventory management
Order picker
Visual merchandising
Loss prevention
LIFO
Workforce planning strategy
Sales Management
Staff training
Inventory control
Cash register
Budget management
Employee retention
Order fulfillment
Stocking
Picking & packing
Sales goal setting
Customer lifetime value tracking
Team motivation (leadership skill)
Retail Sales
Management
Retail marketing campaigns
Supervising experience
Leadership
Planograms
Microsoft Office
Customer service
Retail industry recruitment
Employee relations
Sales growth tracking
Demand planning
Supply chain
Sales forecasts
Team building
Customer satisfaction improvement
Phone etiquette
Retail math
Pricing
Inventory management software
Strategic promotions
Customer satisfaction tracking
Inventory turnover analysis
POS
Sales conversion rate (success metric)
Sales
Net Promoter Score analysis
Store management
Organizational skills
Team leadership
Inventory management
Retail industry sales team management
Store maintenance
Store closing procedures
Conducting staff training sessions as a store manager - Staff training sessions conducted as a store manager (6-10 sessions)
Retail emergency response
Store Management Experience
Profit & Loss
Merchandising
Store layout management
Communication skills
FIFO
Employee scheduling software
Safety management within retail industry
Cash handling
Team management
Typing
Average order value (success metric)
Store opening procedures
English
Gross profit margin tracking
Staff scheduling
Training & development
Customer service management
Sales revenue tracking
Operational management
Barcode scanning for logistics
Performance management
Order picking
Freight Experience
Certification
Driver's License
Timeline
Store Manager
Shop Miss A
08.2022 - 11.2023Read More
Asset Protection Associate
Walmart
05.2022 - 10.2022Read More
Operations Manager
CVS Health
09.2021 - 06.2022Read More
Amazon Fulfillment Associate
Amazon.com
06.2021 - 09.2021Read More
Dollar General Key Holder/Manager
Dollar General
09.2020 - 05.2021Read More
Inventory Control Specialist
Chewy
03.2020 - 05.2021Read More
Walmart Online Grocery Pickup
Walmart
10.2017 - 03.2020Read More
Dunkin Donuts Crew Member
Dunkin'
09.2016 - 10.2017Read More
Hernando High School
High school diploma
Read More