Alejandro Pulido
Aurora,CO
Summary
Dedicated professional with a proven track record at Swissport, enhancing operational efficiency and client satisfaction through expert cargo handling and exceptional teamwork. Skilled in cargo shipment estimations and fostering collaborative environments, I excel in problem-solving and effective communication, significantly contributing to workplace achievements and productivity.
Overview
2
2
years of professional experience
Work History
Cargo Agent
Swissport
03.2024 - 08.2024
- Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
- Built working relationships with clients to foster loyalty and encourage repeat business.
- Supported supervisors with various administrative tasks, contributing to the overall efficiency and organization of the department.
- Examined cargo and freight shipments to check goods' condition.
- Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
- Conducted thorough quality checks on outgoing shipments to minimize potential damages during transit.
Porter
B & W of Denver Downtown
08.2022 - 08.2023
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
- Upheld company standards for appearance by wearing designated uniform and maintaining professional demeanor at all times.
- Promoted positive work atmosphere through effective communication with team members across various departments within the hotel setting.
- Provided courteous and informative responses to guest inquiries, improving overall service ratings.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Education
Gateway High School
Aurora, COSkills
- Cargo Loading
- Cargo unloading
- Cargo shipment estimations
- Teamwork and Collaboration
- Time Management
- Organizational Skills
- Goal Setting
- Task Prioritization
- Team Collaboration
- Problem-Solving
- Self Motivation
- Team building
- Excellent Communication
- Decision-Making
- Time management abilities
- Effective Communication
- Active Listening
Languages
English/ spanish
Native or Bilingual
Timeline
Cargo Agent
Swissport
03.2024 - 08.2024
Porter
B & W of Denver Downtown
08.2022 - 08.2023
Gateway High School