Alejandro Ramirez
Milwaukee,WI
Summary
Personable and upbeat, bringing strong interpersonal skills and a positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with a knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.
Overview
1
1
year of professional experience
Work History
Delivery Driver Assistant
MI Trucking
07.2024 - Current
- Continuously adapted to changes in routes or schedules due to unforeseen circumstances, ensuring minimal disruption in service levels.
- Participated in ongoing training opportunities provided by the employer, enhancing skillset relevant to the role of Delivery Driver Assistant.
- Maintained safety standards while assisting driver in maneuvering the vehicle through difficult routes or tight spaces.
- Contributed to overall team success by consistently meeting daily delivery targets and goals.
- Enhanced customer satisfaction with prompt and courteous service during deliveries.
- Supported driver in navigating routes, utilizing GPS technology to ensure accuracy and timeliness.
- Efficiently sorted packages based on priority status, enabling faster processing of high-priority shipments during peak periods.
- Displayed very good communication and customer service skills.
Guest Service Representative
Festival Food
04.2024 - 06.2024
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
- Contributed positively towards creating a welcoming atmosphere by always maintaining a clean and organized front desk area.
Retail Sales Associate
Advance Auto Parts
06.2023 - 02.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Greeted customers and provided outstanding customer service.
Education
High School Diploma -
Saint Anthony High School
Milwaukee, WI06-2023
Skills
- Strong Communication Skills
- Professionalism and Punctuality
- Safe Driving Practices
- Vehicle maintenance knowledge
- Problem-solving abilities
Languages
English
Full Professional
Timeline
Delivery Driver Assistant
MI Trucking
07.2024 - Current
Guest Service Representative
Festival Food
04.2024 - 06.2024
Retail Sales Associate
Advance Auto Parts
06.2023 - 02.2024
High School Diploma -
Saint Anthony High School