Jhon Alejandro Riano Cano
BSM
New York,NY
2
Languages
2
years of professional experience
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Work History
Valet Parker
10 Months- Monitored vehicle staging areas to maintain organized, efficient turnaround times.
- Resolved guest concerns professionally while maintaining calm, service-focused interactions.
- Provided punctual, polite valet services to uphold professional standards.
Concierge Attendant
10 Months- Coordinated package deliveries, receipts, and resident notifications with accuracy.
- Responded to service requests and routed issues to appropriate building teams.
Receptionist
1 Year 1 Month- Updated guest information and kept appointment details current in scheduling systems.
- Resolved basic customer concerns and supported smooth daily reception operations.
- Coordinated with spa staff to ensure timely communication and guest readiness.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Skills
Customer service
Friendly and outgoing
Attention to detail
Multitasking and organization
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Valet Parker
BSM
01.2026 - CurrentRead More
Concierge Attendant
BSM
01.2026 - CurrentRead More
Receptionist
Spa Castle
08.2024 - 09.2025Read More