Alejandro Santiago
Fort Worth
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Commercial Preventative Maintenance HVAC Tech
Williamson AC Contracting
White Settlement, TX
06.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Salesman
Shottenkirk Toyota
Weatherford, TX
03.2020 - 12.2022
- Promoted and up-sold products and services to meet needs of customers.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
Infantryman (11B)
United States Army
Fort Carson, CO
10.2014 - 02.2020
- Responded to emergencies with speed, efficiency and knowledgeable assistance.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Led fire team during infantry dismounted battle drills and situational training exercises.
Debt Collection Specialist
Commonwealth Financial
Scranton, PA
08.2013 - 09.2014
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Achieved performance goals on consistent basis.
- Maintained high volume of calls and met demands of busy and productive group.
- Worked in call center environment handling manual and automatically dialed outbound calls.
Education
HVAC
Lincoln Technical Institute
Grapevine, TX06.2024
High School Diploma -
West Scranton High School
Scranton, PA06.2013
Skills
- Overcoming Objections
- Teamwork and Collaboration
- Active Listening Skills
- Client Needs Assessment
Timeline
Commercial Preventative Maintenance HVAC Tech
Williamson AC Contracting
06.2023 - Current
Salesman
Shottenkirk Toyota
03.2020 - 12.2022
Infantryman (11B)
United States Army
10.2014 - 02.2020
Debt Collection Specialist
Commonwealth Financial
08.2013 - 09.2014
HVAC
Lincoln Technical Institute
High School Diploma -
West Scranton High School