Alejandro Santiago
Fort Worth
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Commercial Preventative Maintenance HVAC Tech
Williamson AC Contracting
06.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Salesman
Shottenkirk Toyota
03.2020 - 12.2022
- Promoted and up-sold products and services to meet needs of customers.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
Infantryman (11B)
United States Army
10.2014 - 02.2020
- Responded to emergencies with speed, efficiency and knowledgeable assistance.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Led fire team during infantry dismounted battle drills and situational training exercises.
Debt Collection Specialist
Commonwealth Financial
08.2013 - 09.2014
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Achieved performance goals on consistent basis.
- Maintained high volume of calls and met demands of busy and productive group.
- Worked in call center environment handling manual and automatically dialed outbound calls.
Education
HVAC
Lincoln Technical Institute
Grapevine, TX06.2024
High School Diploma -
West Scranton High School
Scranton, PA06.2013
Skills
- Overcoming Objections
- Teamwork and Collaboration
- Active Listening Skills
- Client Needs Assessment
Timeline
Commercial Preventative Maintenance HVAC Tech
Williamson AC Contracting
06.2023 - Current
Salesman
Shottenkirk Toyota
03.2020 - 12.2022
Infantryman (11B)
United States Army
10.2014 - 02.2020
Debt Collection Specialist
Commonwealth Financial
08.2013 - 09.2014
HVAC
Lincoln Technical Institute
High School Diploma -
West Scranton High School
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