Alejandro Santiago
Chester Springs
Summary
Dynamic retail sales associate with a proven track record at Marshalls & HomeGoods, enhancing customer satisfaction through exceptional service and problem-solving skills. Adept at teamwork and collaboration, I successfully organized events that raised over $1000 for charity, showcasing my reliability and strong interpersonal communication abilities. Fluent in Spanish.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Marshalls & HomeGoods
06.2021 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Engaged in friendly conversation with customer to better uncover individual needs.
Member
Sigma Pi Fraternity
02.2023 - 05.2025
- Assisted with special events and programs.
- Member or leader of various committees within the organization.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Used strong interpersonal communication skills to convey information to others.
Greek Week Co-Captain
Interfraternity Council
02.2024 - 10.2024
- Attended weekly and bi-weekly meetings to coordinate and plan the week's events.
- Won the event, raising over $1000 dollars to the Alzheimer's Awareness Foundation.
- Tasked with relaying information about the events to my chapter.
- Helped create various banner and t-shirt designs to promote the event.
- Gathered and maintained high attendance of my chapter throughout the week's events.
Education
Bachelor of Science - International Business Minor In Digital Marketing
West Chester University of Pennsylvania
West Chester, PA05-2025
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Retail sales
- Reliability and punctuality
Timeline
Greek Week Co-Captain
Interfraternity Council
02.2024 - 10.2024
Member
Sigma Pi Fraternity
02.2023 - 05.2025
Retail Sales Associate
Marshalls & HomeGoods
06.2021 - Current
Bachelor of Science - International Business Minor In Digital Marketing
West Chester University of Pennsylvania
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